Job Type: Ongoing - full time Category: Administration / Secretarial Location: Blackburn North Business Centre Date Advertised: 08-APR-25 Job Reference: AV/1854505 Job Title: Business Support Officer Business Unit: Division: Summary: At Ambulance Victoria (AV) we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. It is our promise to every patient, and it sits at the heart of everything we do. No matter what corporate or support role you play in delivering our critical services to Victorians, you join a team dedicated to bringing our vision to be a world leading ambulance service to life.  We are seeking Business Support Officer to provide high-level project and business support to the Director Data & Solutions and the leadership team. This is a full time, ongoing position, whilst WFH/Hybrid options are available, it is essential that the successful applicants maintain a presence at our Blackburn North headquarters in line with our hybrid working model.  Reporting to the Director Data & Solutions, responsibilities of this position include, but not limited to: Providing professional, high-level business and program support, including developing, implementing, and managing business processes and systems, supporting program and project activities Coordinate the provision of high quality and accurate reports to be provided to internal and external stakeholders Prepare general correspondence, documents, briefs, business cases, reports and presentations and provide high level support, including maintaining and follow-up on action items, preparation of agenda items and supporting documentation, and recording, preparing and distributing minutes Diary management including filtering, prioritising and organising meetings and workshops with internal and external stakeholders on behalf of the Director Work as an effective team member to contribute to a culture of co-operation and development of effective and efficient processes and practices  To be considered for this position you will have completion of a degree or relevant industry certification with subsequent relevant experience or an equivalent combination of training and relevant experience. Other requirements include but not limited to: Extensive experience in providing business support for senior management in a complex organisation (government or public sector environment desirable) including demonstrated experience in managing business support documentation, registers and coordinating reports Advanced computer skills and proficiency of Microsoft Office applications including Outlook, PowerPoint, Word, Excel and Internet Strong communication skills including the ability to interact effectively to collate and prepare accurate, clear and concise documents and reports at a level required for presentation at an Executive/Board level Ability to work effectively under pressure and within tight timelines, incorporating strong planning, organising and time management skills Strong attention to detail using appropriate checking processes to ensure accuracy  Working at Ambulance Victoria As a valued member of AV you will enjoy a professional working environment that recognises the importance of work/life balance. We offer salary packaging options, generous personal leave entitlements, accrued days off for full time roles, and other benefits including free on-site parking.  We believe our people are our greatest resource and the sustainability of our workforce depends on how well we utilise our people's skills and abilities and whether our staffing reflects the diversity of the Victorian community. If you are ready to be an integral part in bringing our values of Care, Accountability, Respect and Excellence to life at AV, we want to hear from you!  Important information By applying for a position, you agree to undertake an assessment of any Secondary Employment or outside interests, in line with AV's Secondary Employment procedure. This is required to ensure there is no perceived or actual conflict of interest for AV should you be successful and commence in the role.  Successful applicants will need to be willing to complete pre-employment screening including references, misconduct, and Police Checks.  This position is classified AV3 under the Ambulance Victoria (Management and Administrative Staff) Enterprise Agreement 2021. The position description can be found on the AV Careers website https://careers.ambulance.vic.gov.au.  Your application is an integral part of the selection process and should include:  Cover letter outlining your experience and interest in the position Current resume  Applications must be submitted by 11.59pm AEST on Sunday 27 April 2025. Applications must be submitted via the AV Careers Centre website https://careers.ambulance.vic.gov.au to be considered. Emailed applications will not be accepted.  For further information, please refer to ‘Applying for a position with Ambulance Victoria‘. For any further queries please contact recruitment@ambulance.vic.gov.au or 03 9840 3653.   At all levels of our organisation a diverse and inclusive workforce allows us to deliver the Best Care to the Victorian community, and helps create a healthier, more productive workplace for our people. In the event you require a reasonable adjustment to support your application for this role, please contact us at recruitment@ambulance.vic.gov.au and a member of our Recruitment & Selection team will be in touch.