A Shipping and Customer Service Team Leader is required. To manage and coordinate our logistics department, ensuring smooth operations and high levels of customer satisfaction. Client Details This opportunity is with a well-established industrial/manufacturing company based in Cheltenham. As a large organisation, they are renowned for their commitment to quality and innovation in their field. They are based in Cheltenham and are a great employer within the area. Description Leading and coordinating the logistics team to ensure efficient operations. Implementing best practices in shipping and customer service. Managing relationships with logistics service providers. Ensuring compliance with industry regulations and company policies. Resolving customer issues efficiently and professionally. Overseeing inventory management and logistics planning. Conducting regular team meetings and performance reviews. Contributing to continuous improvement initiatives within the department. Profile A successful Shipping and CS Team Leader should have: A degree in Business Management, Logistics, or a related field. Proven experience in a leadership role within a logistics department. Strong knowledge of shipping and customer service best practices. Excellent problem-solving and decision-making abilities. Outstanding communication and interpersonal skills. A commitment to delivering high levels of customer satisfaction. Job Offer A competitive salary in the region of 40,000 - 45,000 GBP per annum. Generous holiday entitlement of 27 days, plus bank holidays. A permanent position within a large organisation. A supportive and collaborative company culture. A role that offers the opportunity to make a real impact in the industry. This is a fantastic opportunity for a Shipping and customer Service Team Leader to make their mark within a large organisation in Cheltenham. Don't miss out - apply today!