Company Description Heatly recently welcomed United Living Group as a majority shareholder. The strategic partnership underpins our future growth by providing the financial strength and industry needed to expand our services and reach. United Living Group's investment enables Heatly to enhance our capabilities, broaden our product scope and accelerate our market expansion efforts with a core focus on the regulatory global decarbonisation of heat, initially through heat pump roll out andwith £1.8m of UK Gov development funding already injected.  We have developed a Software as a Service (SaaS) platform that is currently at the MVP stage and is now starting to operationalise and commercialise having gained enterprise “proof of concept” contracts with two of the largest energycompanies. Our focus is on delivering net zero emissions from domestic heating which is aligned with the UK government’s ambition.  So far approximately 190+ million heat pumps are installed globally which accounts for only 10% of overall sales and only 20 million of these are in Europe.  There is a significant ‘Total Addressable Market’ (TAM) of over 1.5 million heat pump installs happening every month making our proposition leading edge with significant growth potential. Our SaaS platform utilises cutting edge scanning technology that is operating system agnostic, using these methods heatly is redefining how technology is used to survey and create building digital twins. We require talented people to join our team to turn our MVP into a fully working, scalable technology proposition to deliver our ambition and be first to market.  You will already have worked in a similarstartup environment and have a proven track record in delivering, fast, quality and scalable technology platforms, with time pressure to ensure we are first to market. Job Description We are seeking a versatile and skilled UI/UX Designer. The successful candidate will be responsible for definingand refining the experience and journeys on our platform and application services, ensuring they meet the highest standards of quality and best practice. This hands-on role requires familiarity with design tools like Adobe Creative Suite (Photoshop, Illustrator, XD) and Figma. A background in agiledelivery methods, focus groups, user testing, engagement metrics and rapid software iterations is essential. You will sit across multiple development teams as a specialist resource. Key Responsibilities UX: Understanding the needs: Conduct user research, including interviews, surveys, and usability testing, to gain insights into user behaviours and needs. Defining the experience: Create user personas, journey maps, and wireframes to represent user flows and product functionalities. Rapid iteration and validation of concepts: Develop interactive prototypes to validate design concepts and gather feedback from stakeholders and users. Maintain Visibility: Collaborate with product managers and developers to define the overall user experience and ensure alignment with business objectives. Audit and refine the experience: Analyse and iterate designs based on user feedback and analyticsUI:Ability to design exceptional user interfaces with consideration for differing user journeys and personas Oversight of design language: Ensure a consistent and appropriate design language is applied across the entire platform and its journeysCollaboration&Communication: Participate in agile ceremonies: Engage in sprint planning, daily stand-ups, and retrospectives to ensure effective and efficient development cycles. Collaborate with team members to refine requirements, estimate tasks, and plan sprints. Collaborate with cross-functional teams: Work closely with product managers, and other developers to deliver high-quality software solutions. Foster a culture of collaboration and knowledge sharing within the team. Qualifications Education: Bachelor’s or Master’s degree in related field. Experience: Proven experience as a senior UI/UX Designer in a tech start-up or fast-paced environment. Experience designing for mobile-first and responsive web design. An understanding of design trends and enterprise patterns, i.e. material design, atomicdesign or in designing component libraries. A current grasp of accessibility (WCAG 2.2) and useability practices Technical Skills: Adobe Creative Suite (Photoshop, Illustrator, XD) Figma Strong knowledge of supporting tools like Google Analytics&Jira. Soft Skills: Excellent problem-solving and analytical skills. Strong communication and collaboration abilities. Ability to work in a fast-paced, dynamic environment and manage multiple priorities. Attention to detail and a proactive approach to identifying and addressing issues. Experience working on mission-critical or SaaS services is