Closing date:01 May 2025 We are looking for someone with highly developed customer care skills and a strong customer focus that is able to work as part of a team, delivering a flexible service to meet the needs of Benefits customers. The successful candidates will be required to produce work to meet good levels of quality, output and will be expected to utilise their thorough knowledge of Housing Benefit regulations, policy and best practice. The successful candidates will demonstrate an ability to manage their own time to meet targets and deadlines. Achievement of NVQ level 2 equivalent qualifications in a work related area is required for this position. Appointments will be made subject to the candidate’s knowledge and experience when measured against the essential requirements of each grade step within the career grade parameters. For an informal discussion about the role, please contact Jo Ling, Benefits Team Leader on 01482 613 473 orjoanne.ling@hullcc.gov.uk Please ensure that your application demonstrates how you meet the essential criteria against the person specification as listed in the job description.  Benefits of working for Hull City Council– Working for hull city council Why Hull is a great place to live and work– Working for hull city council How to apply for our jobs - Working for hull city council   ]]>