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BPO Customer Care Collections Associate (Noida, UP, IN)

India 4 days ago

Job Description

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. Handling inbound calls from providers/callers. Develops tactical and operational plans to achieve key milestones in the project. May coach and mentor less experienced team members. Ensures accurate and timely processing of transactions to meet or exceed client service level agreements. Ensure that all assigned inbound calls are resolved. Follows the basic rules as provided on the SOP. Helps resolve outstanding issues from previous transactions. Need to adhere to the schedule shared by workflow management team Minimum Education and Certifications: Graduate (15 Years of Complete education). Any Graduates (complete 15 years of education with original marksheets and degree). Excellent Communication (both verbal & written) as the associates will be talking to US Customers. Multitasking – Able to create note (type) along with answering the call. Overall relevant experience required – 1 to 2 years. Mandatory experience of Customer Service in International Voice Process. Comfortable in customer handling. Comfortable in handling inbound voice calls. Comfortable working in night shift (US Shift) from office (Location – Noida).

Azure Lead Engineer (Noida, UP, IN)

Uttar Pradesh 1 day ago
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Azure Lead...

Network Routing Eng.Sr. Specialist Advisor (Bangalore, KA, IN)

Bangalore, Karnataka 1 day ago
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Network Routing Eng.Sr....

WMS QA-Digital Solution Cnslt. Lead Consultant (Remote, KA, IN)

India 1 day ago
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a WMS QA-Digital Solution...

Security-EndPoint protection, detection and response-Zscaler-Systems Administration Senior Specialis (Chennai, TN, IN)

Chennai, Tamil Nadu 1 day ago
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a...

F&A Operations Processing Associate (Noida, UP, IN)

India 1 day ago
At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of...

Linux/Unix Systems Integration Advisor (Bangalore, KA, IN)

Bangalore, Karnataka 1 day ago
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Linux/Unix Systems...

BPO PE & Fund Accounting Analyst (Gurgaon, HR, IN)

India 4 days ago
NTT DATA Services is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 60,000 professionals in 36 countries. Every day around the world we help clients...

ITIL Service Support (Noida, UP, IN)

Uttar Pradesh 4 days ago
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a ITIL Service...

Unix Systems Integration Advisor (Noida, UP, IN)

Uttar Pradesh 4 days ago
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Unix Systems Integration...

BPO Customer Care Collections Associate (Noida, UP, IN)

India 4 days ago
At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of...