Accounts Receivable Specialist Salary in Ottawa, Ontario

Accounts Receivable Specialist job description

Job Title: Accounts Receivable Specialist

Overview/Summary of the role:

The Accounts Receivable Specialist is responsible for managing and processing all incoming payments from customers. They will maintain accurate records of all invoices, payments received, and outstanding balances. The role requires strong attention to detail, excellent communication skills, and the ability to work well under pressure.

Responsibilities and Duties:

-Process and reconcile payments received from customers

-Research and resolve payment discrepancies

-Ensure all customer payments are posted accurately to their respective accounts

-Prepare and send monthly statements to customers with outstanding balances

Accounts Receivable Specialist interview questions

Interviewer: Good morning/afternoon, thank you for joining us today. Can you please start by introducing yourself and telling us a little bit about your previous experience in accounts receivable?

Candidate: Good morning/afternoon, thank you for having me. My name is ______ and I have been working in accounts receivable for the past _____ years. In my previous role, I was responsible for ________ (briefly describe responsibilities).

Interviewer: Thank you for that. In your opinion, what are the most important qualities for an accounts receivable specialist to possess?

Candidate: I believe an accounts receivable specialist should be detail-oriented, organized, and have strong communication skills in order to effectively communicate with customers.

Interviewer: Can you give us an example of a particularly challenging situation you faced in your previous role, and how you solved it?

Candidate: Yes, there was a time when we had a large invoice that hadn't been paid for several months. I took the initiative to reach out to the customer and was able to negotiate a payment plan that worked for both parties.