Responsibilities Tasks Monitor staff performance Plan and organize daily operations Recruit staff Set staff work schedules Supervise staff Determine type of services to be offered and implement operational procedures Organize and maintain inventory Ensure health and safety regulations are followed Negotiate arrangements with suppliers for food and other supplies Negotiate with clients for catering or use of facilities Address customers' complaints or concerns Provide customer service Additional information Work conditions and physical capabilities Combination of sitting, standing, walking Large workload Personal suitability Efficient interpersonal skills Reliability Team player