Retail Sales Associate Salary in Australia

Retail Sales Associate job description

Job Title: Retail Sales Associate

Overview/Summary of the role:

A Retail Sales Associate is responsible for assisting customers, promoting products or services, and providing excellent customer service. The role involves working in a retail setting, such as a store, and collaborating with the sales team to achieve sales goals.

Responsibilities and Duties:

• Greet customers and assist them in finding products or services they need

• Attend to customers’ inquiries and provide information on products or services

• Process transactions and handle cash or credit card payments

• Promote merchandise through effective sales techniques

Retail Sales Associate interview questions

Interviewer: Welcome to the interview for the position of Retail Sales Associate. Can you start by telling me a little bit about yourself?

Candidate: Yes, of course. My name is John and I recently graduated from university with a degree in marketing. I am an outgoing and social person who enjoys interacting with customers.

Interviewer: Tell me about your previous retail experience.

Candidate: I have worked part-time at a clothing store for the past two years. I am familiar with different retail operations, and I have experience with keeping up with the inventory and handling customer transactions.

Interviewer: How do you deal with difficult or unhappy customers?

Candidate: I believe that customer service is the most important part of retail. I approach difficult or unhappy customers with an empathetic and patient attitude. I try to resolve their concerns as quickly as possible while keeping a positive and understanding demeanor.

Retail Sales Associate Salaries by cities in Australia

The highest salary for Retail Sales Associate in Australia can be found in Melbourne, followed by Newcastle 2nd, and Sydney 3rd.