Job Type: Ongoing - full time Category: Executive Management Location: Doncaster Date Advertised: 04-APR-25 Job Reference: AV/1854088 Job Title: Director, People Services Business Unit: Division: Summary: At Ambulance Victoria (AV) we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. This is our promise to every patient, and it sits at the heart of everything we do. No matter what corporate or support role you play in delivering our critical services to Victorians, you will join a team dedicated to bringing our vision to be a world leading ambulance service to life.  About the role  Ambulance Victoria is currently seeking a suitably experienced Human Resource (HR) Leader in the position of Director, People Services.  Reporting to the Executive Director, People and Culture, this key leadership position will deliver a high level of strategic leadership and direction enabling AV to develop and implement impactful HR, Injury and Claims Management and Industrial strategies.  With an ability to lead operational excellence, customer service and continuous improvement enabling a best practice, collaborative, agile and inclusive People Services function, this position will be critical to:  Overseeing the delivery of high quality, timely, compliant and effective service delivery across HR, injury and claims management and workplace relations as well as other critical functions as required Provision of strategic leadership across the department, including setting the vision, strategy, planning and commission of future projects and overseeing day to day management responsibilities Translating and adapting HR best practice to deliver value to the organisation, continuously reviewing the departments' structure and recommending improvement to enhance efficiency and service experience Provision of specialist advice and counsel to Senior Executives, Managers and key stakeholders on processes, initiatives, and legislative requirements to enable effective people management, and the management of organisational risks and issues Providing open and effective leadership to build a high performance, collaborative culture the fosters high performance, efficiency, continuous improvement and development Leading and contributing to a safe, lawful, and respectful workplace culture through the modelling of ethical behaviours consistent with AV values (CARE)  About you  Suited to a highly motivated and strategic senior leader, the successful applicant will possess:  Tertiary qualifications or industry specialised certifications with extensive, relevant experience, or an equivalent combination of extensive training and experience Proven experience and success in building and leading high-performing HR teams and delivery of HR and/or Industrial strategies in complex organisations at a senior level Proven ability to translate organisational strategies into action and deliver projects, plans and outputs which support strategic priorities Previous experience in managing HR systems and developing plans to maintain system currency in changing environments Experience in driving and implementing strategic cultural, organisational, and transformational change and a commitment to build a responsive, future focused and contemporary culture at a senior level A high level of communication with an ability to build and maintain relationships and influence, negotiate, and generate buy-in with a range of stakeholders across all levels, both internal and external A coaching, mentoring and leadership approach to motivate, encourage, and support teams across the employee lifecycle  Working at Ambulance Victoria As a valued member of AV you will enjoy a professional working environment that recognises the importance of work/life balance. We offer salary packaging options, generous personal leave entitlements, accrued days off for full time roles, and other benefits including free on-site parking.  We believe our people are our greatest resource and the sustainability of our workforce depends on how well we utilise our people's skills and abilities and whether our staffing reflects the diversity of the Victorian community.  If you are ready to be an integral part in bringing our values of Care, Accountability, Respect and Excellence to life at AV, we want to hear from you!  Important information By applying for a position, you agree to undertake an assessment of any Secondary Employment or outside interests, in line with AV's Secondary Employment procedure. This is required to ensure there is no perceived or actual conflict of interest for AV should you be successful and commence in the role.  Successful applicants will need to be willing to complete pre-employment screening including references, misconduct and Police Checks.  This position is classified asunder the Ambulance Victoria (Management and Administrative Staff) Enterprise Agreement 2021.  The position description can be found on the AV Careers website https://careers.ambulance.vic.gov.au.  Your application is an integral part of the selection process and should include:  Cover letter outlining your experience and interest in the position Current resume  Applications must be submitted by 11.59pm AEST on Monday 21 April 2025. Applications must be submitted via the AV Careers Centre website https://careers.ambulance.vic.gov.au to be considered. Emailed applications will not be accepted.  For further information, please refer to ‘Applying for a position with Ambulance Victoria‘. For any further queries please contact Danielle Bourke via Danielle.bourke@ambulance.vic.gov.au or 0417 374 824.   At all levels of our organisation a diverse and inclusive workforce allows us to deliver the Best Care to the Victorian community, and helps create a healthier, more productive workplace for our people. In the event you require a reasonable adjustment to support your application for this role, please contact us at recruitment@ambulance.vic.gov.au and a member of our Recruitment & Selection team will be in touch.