Do you want to kick start your career in IT TECH? No prior experience needed; we will train you! YOU must have a desire and passion to want to work in IT. Here, at Just IT we have several entry level IT roles and IT apprenticeships with great companies and a team of specialist Tech recruiters for those who are job ready. We are sure we can find the best route into a fantastic tech career for you. Please note to get to the interview stage, you will need to join an 8-week government-funded training programme delivered by Just IT. This will be delivered remotely and will provide you the necessary experience and skills required to start the role. Training opportunities: * Level 3 qualification. * CompTIA A+ and exam costs. * Microsoft 365 Administrator training and exam cost. * Microsoft Endpoint Administrator training and exam cost. * Employability training including CV and interview support. Skills required: * Excellent communication skills. * A desire to provide customers with excellent services. * A desire to learn new skills. * Ability to work in a great team. * Ability to use problem solving techniques. Main responsibilities you would have: * Provide a single point of contact to internal colleagues reporting IT related incidents. * Diagnose and resolve technical issues at first level to minimise downtime to colleagues * Obtain both technical information and business impact to enable support teams to resolve incidents effectively. * Excellent ability to troubleshoot and problem solve. Spaces are limited on the upcoming course so apply