Service Coordinator£35,000 per annum Stokesley We are looking for a Service Coordinator to join our growing client based in Stokesley on a permanent basis. We are seeking a dynamic, proactive, self motivated and organised individual with a genuine passion for providing OUTSTANDING customer service. As Service Coordinator, you will report directly into the Operations Manager and you will: * Plan and schedule engineer work in an organised manner but with the ability to adjust priorities to accommodate last minute changes to scheduled work. * Coordinate service work, time limited project work alongside engineers and managing stock. * You will prioritise customer service, experience and engagement at all times. * Ensure strict deadlines are met. * Build and maintain strong working relationships with customers. * Track open projects, ensuring proper management and adherence to manufacturing timescales. * Manage engineer stock effectively and proactively. * Process paperwork including engineer job sheets effectively and to a high, accurate standard at all times. We are looking for someone with the following qualities: * Exceptional communication skills; liaising with a widerange of customers and colleagues. * Excellent IT skills including experience with processing key information and maintaining databases to an incredibly high standard. * Ability to build positive and strong working relationships with a varied range of customers and colleagues. * A high level of self-motivation. * Ability to work efficiently under tight deadlines. * Strong workload management skills. * Demonstrate excellent initiative and good judgement in a busy environment. * Ability to work in a methodical manner which maximises efficiency at all times. * A warm, professional, efficient and friendly manner with all staff, suppliers, colleagues and customers via all communication platforms including phone and email. * A team player who is keen to support colleagues. Qualifications/experience: * Proven experience in a service, coordination or management role (ideally 3 years of experience). * Experience of working in a fast-paced environment and successfully managing a busy workload. * Experience of managing multiple services or projects at one time, successfully balancing changing priorities. * Experience of scheduling engineers would be anadvantage but not essential. My client is offering a competitive starting salary of £35k with genuine opportunities for career development. Working within a supportive and collaborative work environment, this is a permanent contract working Monday to Friday 8.30am to 4.30pm. If you have the skills and experience for this role please apply online ASAP as immediate interviews are