Renishaw is a market-leading, global provider of manufacturing technologies, analytical instruments and medical devices. We work closely with our customers to solve complex engineering and science challenges. Our unique blend of pioneering research and product innovation helps our customers to solve complex engineering and science challenges, meaning we touch billions of lives around the world. Our Early Careers cohort consists of around 195 Graduates, 203 Apprentices and 58 Placements. You are the people who can make a real difference. By bringing your new and innovative ideas you will help keep Renishaw at the forefront of the industry, and that’s why we invest if your continuous development and success from day one. Our Values At Renishaw you’ll be part of an inclusive culture that values diversity, rewards integrity and merit, and where you’ll be empowered to fulfil your potential. We are proud of our strong working culture and work hard to promote diversity and inclusivity. We encourage our people to act in line with our core values of innovation, inspiration, integrity and involvement. What type of things will I be working on? Working in our Business Systems Department, our Support Analysts play a key role in keeping our global IT infrastructure and desktop IT equipment running smoothly, securely, within defined standards and procedures. This is a varied role requiring the ability to provide fast, efficient, and diligent support to keep our global workforce productive when using technology in their own jobs. What you’ll do: You will be work as part of our support team responding to service requests for: Work as part of the team to specify, develop and implement in-house IT infrastructure, cloud services and related management systems Provide fast, efficient and diligent IT support to Renishaw employees, IT infrastructure, cloud services and related management systems Keep abreast of current technologies and working practices What you’ll gain: As well as providing reactive 2nd/3rd line support to our global employees our Support Analysts play a proactive role in supporting the rollout of various business projects. Examples of recent projects include: Unstructured tiered storage Cloud provisioned offices Global conference/meeting room technology refresh.  What career opportunities are available? There is a clearly defined career path for Support Analysts. This framework provides challenging and exciting opportunities of progression into a variety of specialisms. Including Cloud & On-Premise Infrastructure, Voice/Data Networking, Cyber Security and ServiceDesk. What’s on offer? £30k starting salary plus £1000 sign-on bonus. Flexible & hybrid working available (team dependent). Fantastic training including core skills training plus access to a learning and development courses platform. Bonus scheme & 9% pension contribution.  Lots of perks including full medical insurance, access to onsite fitness centres & onsite subsidised restaurants. Where will I be working? This role is based out of one of our main sites in Gloucestershire. Since our Renishaw sites are located in semi-rural areas, applicants should ensure they have reliable means of transport to reach the site, as public transportation options may be limited. Alternatively, applicants should be willing to relocate to the local area. What do I need? Applicants must have: A good understanding of Windows 10/11 and preferably Windows Server. An understanding of TCP/IP networking. An appreciation of Cyber Security principles An appreciation of Cloud Services Good communications and interpersonal skills and an understanding of the importance of customer service, perhaps gained through workbased experience. Training and development is excellent so candidates with no experience but a keen interest in electronics will be strongly considered. If you are excited about the role but feel as though you don’t meet all the requirements, we would encourage you still to apply. You might just be the right person for this role or another graduate opportunity at Renishaw. What’s the application process? Quick Apply: Simply submit your CV—no cover letter needed! However, we'd love it if you could personalise your CV with a short profile that reflects your interest in Renishaw and this graduate opportunity. Applications close on February 17th so the sooner you apply the better! Online Testing *: Complete a task-based online assessment to assess your aligning with Renishaw’s core values Telephone Call with the GRB Renishaw team– this not an interview, just a chance for us to have a conversation around what made you apply and what makes you a great fit! Online Assessment Centre: meet the team and get a great feel for why Renishaw is for you! This will take place in December – receive an offer before Christmas! Equal Opportunities Renishaw are committed to providing reasonable adjustments to make interviews and jobs more accessible. Should you have any difficulty during the recruitment process, or require any reasonable adjustments please contact the team on renishaw@grb.uk.com   * Testing is just one part of our process; the final decision is made by line managers and the recruitment team based on your overall performance. We use testing to help structure interviews and guide the assessment centre process, supporting us in making well-rounded recruitment decisions.