We are recruiting for a Treatment Co-ordinator on behalf of our client. A growing dental practive located in Preston. * Title Dental Treatment Co-ordiantor * Location Preston * Hours 40 per week Purpose As Treatment Coordinator, you will play a key role in guiding patients through their dental journey, ensuring a seamless and five-star experience from initial enquiry to completion of treatment and beyond. You will engage with patients to present treatment options, provide clarity on plans and costs, and foster strong relationships to build trust and confidence. Working closely with the clinical teams, you will contribute to the growth of the practice by converting patient enquiries into committed treatment plans while delivering an exceptional, patient-focused service. Requirements Qualities and experience can include * Exceptional customer service skills with an ability to effectively address and resolve concerns while ensuring a positive experience. * Proficiency in using dental practice management software and CRM systems * Experience of working with a marketing team to drive customer sales. * GDC registration * Commitment to delivering exceptional patient experiences at every stage of their journey. * Excellent communication skills with the ability to build strong relationships with patients providing clear professional and empathetic communication across all channels of communication. * Ability to build rapport and trust with patients. * Ability to work closely within the team to align on patient needs and treatment goals. * Strong organisational skills with excellent attention to detail. * Strong ability to prioritise and manage multiple tasks and deadlines in a fast-paced environment. * Efficiency in management of schedules, financial plans and resources. * Motivation to achieve high levels of performance to deliver measurable results with the ability to monitor and track performance metrics. * Highly motivated to convert leads into income generation whilst guiding patients towards decisions that align with their needs. * Ability to adapt to changes and new challenges in a dynamic work environment. Apply