Reference: B0079 Description: Do you have experience in and enjoy providing excellent customer service and co-ordinating a team to meet a range of services in a diverse environment, are proactive and an excellent communicator, if so please read on. We have a vacancy for a Facilities Support Assistant within Estates and Facilities based on the Plymouth campus. Under the direction of the Facilities Co-ordinator, you will ensure that Facilities across campus are clean, run efficiently and safely for students, staff and visitors. You will be the point of contact for students, staff and visitors so need to be able to engage and communicate in a positive interaction with a diverse range of customers. This is a hands on role working with and organising the campus support team delivering a responsive service including waste/recycling collection and removal, waste stream separation, classroom checks, room set ups, furniture moves, delivery of post and parcels along with minor repairs. You will be responsible for organizing and planning the logistics of the campus support team and equipment using a number of University systems such as timetabling. You will also be expected to provide cover for the Facilities Support Assistant (Shipping) in despatching goods throughout the world including all customs documents. You will need to be a good communicator with excellent prioritisation skills, strong attention to detail who is flexible and proactive. You will have a sound awareness of health and safety matters including manual handling and risk assessment. Due to the nature of the work, you must be in good health, physically fit and happy to work outside in all weathers. A uniform along with full PPE will be provided. A current full driving licence (manual transmission) is essential as you will be driving University of Plymouth vehicles. This role is also subject to health surveillance with our Occupational Health team. This is a full-time position working 37 hours per week on a permanent basis. Hours of work will predominantly be Monday to Friday between 8.00 – 16.00. Some flexible working with your hours may be required, including occasional evening/weekend working. Please demonstrate how you meet the essential criteria outlined in the knowledge, qualifications, training and experience elements of the job description in your supporting statement. For an informal discussion to find out more about the role then please contact Colin Gibbs: by email at crgibbs@plymouth.ac.uk Interviews are likely to take place week commencing Monday 15 April 2024 and you will be notified if you have been shortlisted or not. We offer a competitive salary package and a generous pension and holiday scheme. We also offer a range of other benefits, including ongoing development opportunities. A summary of our comprehensive benefits can be viewed here. A successful external candidate for this position would be employed by the University of Plymouth Services Limited, a wholly owned subsidiary of the University of Plymouth. Employees of the University of Plymouth Services Limited work alongside the University of Plymouth colleagues in delivery of Plymouth’s strategic vision, and will adopt the University of Plymouth’s HR policies and procedures in full unless otherwise stated. The University of Plymouth is a diverse, welcoming community where everyone makes a difference and is encouraged to bring their whole selves to work. To find out more about our inclusive community, initiatives such as Athena Swan and the Race Equality Charter and our range of benefits / support mechanisms such as flexible working, staff networks and enhanced maternity, paternity & adoption leave please visit our Equality, Diversity and Inclusion webpages We particularly welcome applicants from under-represented groups such as BAME/BIPOC and LGBT+ Job Description Location: Plymouth Salary: £25,138 - £27,979 per annum - Grade 4 Package: Permanent, Full-Time Contractual hours: 37 Basis: FR Permanent Fulltime All Year