Searching for your next adventure? Looking to join a growing company with great prospects? Then come and join one of the UK’s largest outdoor retailers as our Operations Process&Training Lead. As part of the Outdoor and Cycle Concepts group, Cotswold Outdoor is joined by Runners Need and Snow + Rock to support outdoor enthusiasts by providing excellent customer service and a range of products from world leading brands, all whilst promoting and encouraging sustainability! Please note this role is 40 hours per week. How will you make an impact? * Making sure all work processes are clearly documented, regularly reviewed, and kept up to date * Producing comprehensive documentation on requirements and specifications * Establishing a system for colleagues to share ideas and improvements and ensuring timely feedback is provided * Working with stakeholders to enhance training programs and develop materials that effectively support all operational roles * Designing induction courses for new warehouse colleagues and managing them through our eLearning platform * Developing Area Champions who deliver high quality coaching and training * Working with the Performance and Planning Manager to drive and implement continuous improvement initiatives You'll fit right in if... * You have a solid understanding of warehouse operations and systems like Manhattan Warehouse Management or similar * You’re experienced in designing and delivering training programs, including creating effective training plans and materials * You’re confident using IT software such as Microsoft Word, Excel, Project, and Visio, with strong analytical and data skills * You’re an excellent communicator withgreat interpersonal and leadership skills, and you know how to coach and develop others * You thrive under pressure, embrace change, and collaborate effectively with others What's in it for you? Colleagues make a company, so we believe in offering a total reward package that’s more than justbase salary. As part of the O&CC team you’ll receive: * Base salary of £29,000 - £32,000 per annum * Bonus of up to £700 per annum * 40-60% discount across our range of products * 33 days holiday (inclusive of bank holidays) * Company pension scheme Take the next step in your career with Outdoor&Cycle Concepts and inspire others to embark on their next adventure. Apply today and let’s explore the great outdoors