CREDIT CONTROLLER (BI-LINGUAL)£24,000 - £30,000 DOE NOTTINGHAM, NG2 (HYBRID) FULL TIME, PERMANENT SF Recruitment is supporting their well-established client who are looking for a Bi-Lingual Credit Controller to join their Credit Team in Nottingham, managing a selection of our high-profile accounts. As a Credit Controller you will play a key role in managing our major Accounts in the EMEA Region. With your exceptional communication and negotiation skills, you will deliver unbeatable results while fulfilling the following aspects of the role: DUTIES&RESPONSIBILITIES: - Communicating with customers over the phone, zoom/teams and by email to discuss payments, credit terms, and to resolve any queries, utilising your bi-lingual communication skills - Proactive cash collection including timely, accurate account reconciliation and dispute resolution - Evaluate and appropriately escalate issues preventing cash collection or highlighting risk in collaboration with relevant internal teams - Balance debt recovery with risk management and commercial objectives - Maintain accurate and up-to-date customer database, ensuring meticulous record-keeping SKILLS AND EXPERIENCE: - You are highly focused, and results driven to manage the customer accounts and resolve queries - You are a problem solver with sound reasoning and negotiation skills - You are financially and commercially aware - You are computer literate, with proficiency in Excel and able to adapt to various forms of technology - You are likely to have 1 to 2 years' experience in a role demonstrating the above competencies.