Entity :Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defence and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 92,000 employees and sales of 23.2 billion euros in 2023, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran undertakes research and development programs to maintain the environmental priorities of its R&T and innovation roadmap.Safran is in the 1st place in the aerospace and defence industry in TIME magazine's "World's best companies 2023" ranking.With over one million seats equipping the fleets of the major airlines, Safran Seats is one of the world's leading suppliers of seating for passengers, crews and helicopters thanks to innovative and high added-value solutions. Job field / Job profile :Sales / marketing /Sales administrator Employment type :Fixed Term contract Position description : In the UK, Safran Seats specialises solely in the First Class and Business Class seating markets for wide body aircraft, with industrial and engineering teams in Cwmbran and Newport, Wales and Brackley, England.The purpose of this role is to facilitate the sales order demand and provide customer support for installation support; supplier sales deliveries; commitment letter requirements and ad hoc sales as required including the processing and co-ordinating of the sales order process of EDI across SafranSeats departments and liaising cross functionally to provide updates communication on order status. Key Responsibilities will include: - Sales Order Processing and RMA processing - Ensuring MRP and other systematic actions are completed in a timely manner - Monitoring sales order progress and ensuring departmental objectives are being implemented, e.g. OTIF - Maintaining accurate records of customer details, requests, quotations and orders - Communicating professionally, effectively and efficiently with customers both in person and by telephone/webbex/e-mail - Compiling and providing progress reports to customers - Flexibility to respond to AOG (Aircraft on Ground) requests - Working to achieve agreed departmental objectives and customer requirements, through co-operation with both customers and cross functional departments - Undertaking any other duties that may arise from time totime that are consistent and commensurate with the overall purpose of the post - Provide KPIs to demonstrate performance status and highlight key issues, providing recommendations for continual improvement - Set up, maintain and document systems and operating procedures as required Good level of ERP understandingGeneral manufacturing awareness (an understanding the general principles ofmanufacturing)Intermediate Excel UserGood standard of English and numeracyNo candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to hear from you! Our employees are at the heart of our success, as we work together for our sustainable future. There are four People Fundamentals that underpin life at Safran: • We believe in and promote diversity and inclusion as key values across our business • We develop our colleagues skills and build opportunities so you can shape our future • We create a trustworthy work place to support you,as you dare to act and innovate • We encourage collaboration and mutual support for you and your colleagues As a valued member of our team, these are just a few of the benefits you'll receive: • 25 days holiday + UK Bank Holidays • Benefits Programme, with a number of schemes such as cycle towork, technology savings, retail discounts • Career Progressions opportunities such as company sponsorship and further training courses • Family friendly policies including maternity, paternity, adoptive parents, shared parental leave, parental leave and flexible working • Equality&Diversity initiatives with internal groups for workplace engagement and involvement• STEM engagement with schools, colleges and universities and Charitable activities for all Please apply and submit your CV today! Once your CV has been reviewed, we will contact you with the next stages. We want Safran Seats to be a workplace where everyone feels valued, can be themselves andknow they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Safran Seats an inclusive place to work. City (-ies) :Unit 1&2, Celtic Way, Imperial Park , NP10 8BE Newport