ELS Recruitment - Accounting Professionals are pleased to be supporting a well known and much respected organisation based in the corporate heart of Luton. My client has grown from strength to strength over the years and has built an impressive finance team where collaboration and support is front and centre of the head office. The role of Credit Controller sits within the Credit team of 6 supporting the operational side of the business. We are looking for the right person; someone with energy and drive. It does not matter if you are new to Credit Control, as you can be trained conversely you may have many years experience. Role Description Communicating with customers and ops team on accounts queries Regular customer contact by phone and email, develop relationships for more efficient and timely collection Implementing the debt collecting processes on aged debtors, including telephone and email activity Maintain accurate and up to date customer details and account records Chase and collect overdue payments Use initiative to achieve targeted results, while promoting customer goodwill Make and suggest adjustments to company spreadsheets/databases, handle basic queries and assist in resolving any payment issue Assist with sales invoicing and other tasks of the accounts team as required Processing and allocating, unallocated payments as required Person specification Excellent knowledge of Microsoft Office package including excel Must be proactive, forward thinking, able to use own initiative and must possess the ability to understand the needs and expectations of internal/external clients Excellent written and verbal communication skills; must be able to pay attention to detail with a high level of accuracy in work produced Must have good interpersonal skills with the ability to communicate in a clear and professional manner Good organisational, time management skills with knowledge, understanding and ability to prioritise, plan and control own workloads Flexible, punctual and able to meet multiple deadlines on a daily basis Confident, enthusiastic and self-motivated Determination to succeed Enjoys and is able to work as part of a small team Salary& benefits The role of Credit Controller will pay 25,000 - 35,000 depending on experience and whether you have team supervisory skills. Plus, a 35 hour working week and up to 10% annual bonus.