Dakota Hotel based in Manchester  City Centre are seeking an  outgoing personality to join our growing bar and grill team for the role of Bar& Grill Host to deliver exceptional service to our guests.  CONTRACT AND PAY RATE Earnings are 13.55 per hour, paid weekly equating to a minimum guaranteed gross annual salary of 11,273.60 (inclusive of the anticipated tronc payment).  The role carries a permanent contract of a minimum of 16 hours per week and typical shifts will be varied, working any 2 days out of 7 including working weekends.  PRIMARY ROLE RESPONSIBILITIES Managing all booking enquires and ensure a shift and memorable start to every drinking and dining experience. Focus on providing a Dakota welcome and farewell to all guests to the Bar& Grill. Work with SevenRooms and Shiji systems to have a running knowledge of all upcoming reservations and oversee billing. Liaise with guests ahead of time to understand guest requirements and special requests. Maintain a comprehensive level of knowledge of our spaces and food and beverage offering to be able to offer guests personal  recommendations based on their requirements. Drive up-sales through service as well as sincere guest recognition. Consistently deliver service which shows your outgoing personality, always playing the part of host BENEFITS  In addition to being part of a culture infused with positivity and opportunity for ongoing development, tangible benefits you could enjoy when you join our team include:  40 per cent off stays at any Dakota   25 per cent off drinks and dining at any Dakota  Access to our Employee Assistance Program which includes   - free private mental health support and counselling sessions  - video GP consultations and private prescription services  - access to daily rewards to be cashed out for shopping vouchers  Access to discounted gift card platform  Support from our inhouse Mental Health Champions  Additional holiday day on the first anniversary of your employment.  Family-friendly flexible working options   Meals on duty and uniforming  200 bonus to recommend a friend to join our team   10 bonus every time you are mentioned on Trip Advisor   Free bi-annual eye testing for users of display screen equipment  Accredited, certified compliance training given on employment such as in Food Hygiene, Alcohol Responsibility, Data Protection, and Health& Safety  Access to a suite of external, certified resources via our Learning Management System  Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan. Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships. Full terms on our benefits can be found in our Handbook. ABOUT DAKOTA HOTELS Dakota is a growing UK-based lifestyle brand, known for our stylish hotels, bustling brasserie Grills and upscale cocktail Bars. Dakota’s story started with two boutique hotels on the outskirts of Edinburgh, in South Queensferry, and Glasgow, in Eurocentral. We have now expanded into prime city centre locations in Glasgow, Leeds, and Manchester, with Newcastle coming in 2025 and more in our pipeline.  Dakota is synonymous for delivering attentive and genuine guest service. We attract hard-working individuals who are passionate about working to the highest standards and have been voted within The Caterer’s Top 15 Best Employers in Hospitality for the last five years in a row. We were also featured within the Top 10 employers in the 2024 Sunday Times Best Places to Work in the UK, as well as being awarded the Spotlight Award for Best Places to Work for LGBTQIA+ employees.   As recent winners of The Cateys‘People Team of the Year’, we have award-winning internal training programmes within Dakota Academy fostering continuous development and ongoing training. As a result, over 75% of our leaders have been promoted internally and, for four consecutive years, a member of our team has won a prestigious Acorn Award awarded by  The Caterer to the‘Top 30 under 30’  in the industry, demonstrating our success in developing talent.  Eurocentral | Edinburgh | Glasgow | Leeds | Manchester | Newcastle  Our location, 29 Ducie St, Manchester M1 2JL, is centrally located in the Piccadilly Basin, close to Piccadilly Station ideally located for public transport users. We are home to 137 luxury bedrooms, including 27 suites - the most in the city, a destination cocktail bar with champagne room, and a brasserie style grill with private dining rooms as well as a spectacular terrace. APPLICANT REQUIREMENTS The successful applicant will have/be:  Previous waiting or hosting experience is essential. A personal passion for hospitality and enthusiasm for providing an exception experience to guests. Be task oriented with a great pride for the work they do. Have strong written and verbal communication skills and organisation with attention to detail. You are expected to look immaculate with pristine uniforming and personal presentation. Previous training in responsible alcohol sales and food hygiene is favoured but not required