Find up to date salary information for jobs in United Kingdom, and compare with national average, city average, and other job positions.

Service Manager, London

London, United Kingdom 1 month ago

Job Description

Join us as a Service Manager As a Service Manager, you’ll be at the heart of helping to transform the bank, connecting with our customers, delivering continuously and learning and living our principles You’ll provide excellent service to our customers through the delivery of one or more service management disciplines, such as incident, problem, change, configuration, capacity, availability or configuration management The pace of change and associated training and development opportunities will create an engaging and supportive environment for you and help develop a broad range of transferable skills What you'll do In this role, you’ll be dealing with clients, regulators, third-party vendors, and payment schemes. You'll also be leading the incident management process, ensuring timely resolution of incidents, minimising impact on services, maintaining accurate records and ensuring timely and effective  communication of status to clients and stakeholder. This role requires you to be part of a shared 24/7 on-call rota. Day-to-day, you’ll be: Manage Post Incident Review/Post-Mortem process to assist the timely identification of root causes of incidents and implementation of solutions to prevent recurrence, ensuring continuous improvement. Manage relationships and SLAs with third-party vendors, ensuring they meet performance standards and contractual obligations Oversee the monitoring and event management processes to ensure proactive identification, responder notification and resolution of potential issues Handle high-pressure, time-critical situations in a calm and measured way, thinking critically to assess impact and communicate status to various stakeholders Record, assimilate, synthesise and visualise large amounts of service performance related data and create automated reporting packages intended for key stakeholders The skills you'll need We're looking for someone with a strong customer focus in their work, as well as a background in technical support. You’ll need excellent interpersonal skills and a keen eye for detail. A broad understanding of our business and its customers would also be an advantage. On top of this, you’ll bring: Proven experience in a similar role within a bank or FinTech organisation Experience dealing with clients, regulators, third-party vendors, and payment schemes Strong analytical and problem-solving skills and ability to handle high-pressure situationsand make critical decisions Ability to define, implement, and continuously improve processes Familiarity with service management tooling, monitoring and alerting tooling and general understanding of cloud based distributed microservice architecture in an agile, devops environment

Branch Manager, Glasgow

Glasgow, Scotland 2 days ago
Are you based in the GLASGOW area? Do you have a driving licence? Do you have a passion for working with people, developing relationships and leading a team? Do you have leadership experience gained a Builder's Merchant leading teams of up to 10...

Senior Floating Branch Manager, IG11

London, United Kingdom 2 days ago
Senior Floating Branch Manager Location: East London Salary:£29 000 OTE £50 000 + Hours of Work: 5 days per week including 2 Saturdays per month Benefits: Holidays 33 days, Life Insurance, Pension Essential: Full driving licence Company Overview...

Consultant Team Manager

London, United Kingdom 3 days ago
London-London, Consultant Team Manager Location: Field-based. Hours of work: 8 hours daily ranging between 7-30am and 6-30pm Working hours: 37.5 hours Reporting to: Senior Client Services Director Purpose of the role * To manage and support the team...

Account Manager Air Hygiene/Fire Damper, London

London, United Kingdom 3 days ago
Job Title: Account Manager– Air Hygiene&Fire Dampers Locations: London, Sheffield, Nottingham, Midlands Sector: Air Hygiene&Fire Dampers Salary: £35-45,000 (OTE £70-80,000) About Us: We are a market-leading provider of air hygiene and fire damper...

Medical Device Territory Sales Manager, London

London, United Kingdom 3 days ago
Territory Sales Manager– Medical Devices&Service Contracts Location: London&Home Counties Salary: -£(phone number removed) DOE+ Bonus + Benefits Job Type: Full-Time, Permanent Are you a results-driven sales professional with a proven track record in...

Audio Visual Sales Account Manager, London

London, United Kingdom 6 days ago
The Opportunity This is a great opportunity for an experienced Audio Visual salesperson to join a leading integrator in their London office. As a Sales Account Manager, you will manage a portfolio of customers and be responsible for identifying,...

METROPOLITAN POLICE SERVICE: Marketing Manager

London, United Kingdom 6 days ago
The starting salary is£45,073, which includes allowances totalling £2,841: METROPOLITAN POLICE SERVICE: This role is about supporting the delivery of New Met for London in through effective internal and external communication. New Scotland Yard,...

Area Sales Manager

London, United Kingdom 8 days ago
London-Battersea, Job Description Area Sales Manager - Homebased / Field Sales– North London Up to £37,000 + great bonus', company car&home-based contract Here at Brakes, we’ve got ambitious growth plans so if you’re currently working in Field Sales...

Area Sales Manager

London, United Kingdom 8 days ago
London-Richmond, Job Description Area Sales Manager - Homebased / Field Sales– North London Up to £37,000 + great bonus', company car&home-based contract Here at Brakes, we’ve got ambitious growth plans so if you’re currently working in Field Sales...

Area Sales Manager

London, United Kingdom 8 days ago
London-Richmond, Job Description Area Sales Manager - Homebased / Field Sales– North London Up to £37,000 + great bonus', company car&home-based contract Here at Brakes, we’ve got ambitious growth plans so if you’re currently working in Field Sales...