Role: Contract Supervisor Location: North London Salary:£40,000 - £45,000 (Basic Salary) Benefits: Fully Expensed Company Vehicle, Generous Holiday Allowance, Pension Contribution, Learning&Development Programme Overview: We are seeking a skilled and organized Contract Supervisor to ensure a top quality service is provided to residents on a social housing reactive maintenance contract in London for a Leading Principle Contractor. You will oversee the responsive repairs function and ensure targets are consistently achieved by your team. Key Responsibilities: * Provide high-quality service by managing work schedules according to company procedures, standards, and Service Level Agreements (SLAs). * Represent our business at client and resident performance meetings as requested by the Manager. * Oversee the responsive repairs function to ensure consistent performance against targets. * Manage material costs efficiently, ensuring all processes and procedures are followed correctly. * Monitor work quality through inspections, inspection reports, key performance indicators analysis, and customer satisfaction surveys. * Lead, manage, and develop your team, determining the optimal employment levels to meet service requirements. Requirements: * Previous experience in Responsive Maintenance as a Supervisor is essential * Full UK driving licence. * Strong communication skills. * Excellent problem-solving abilities. * Ability to multitask and work under tight deadlines. To Apply: Please submit your CV and a member of the Spencer&James Recruitment team will be in contact with