Primary Details Time Type: Full time Worker Type: Employee Assistant Claims Manager– Marine& Energy  London/Hybrid  The Opportunity:   We are looking for a dynamic and experienced Claims Professional to join our Marine& Energy team in London as an Assistant Claims Manager. In this role, you will enhance your skills and knowledge by managing a diverse portfolio of claims, including Energy Liability (with a significant proportion from the US) and Marine (covering cargo, specie, and ports and terminals). Additionally, you will provide management and support to your wider team across multiple locations.  With hybrid working and excellent benefits you will be working alongside colleagues in a supportive and inclusive environment. We are looking for an insurance professional who is looking to further their career in insurance.  Your new role:  Ensure that the team followprocesses and procedures to ensure compliance with both statutory and corporate service standards and statutory regulations  Maintain efficient handling of own caseload (mainly high value US Energy Liability claims) to ensure the prompt, timely and effective handling of Claims  Provide superb customer service combined with Claims excellence and develop relationships to meet customer needs and ensure customer retention and resolve customer service issues to ensure their prompt and timely resolution  Work with the Claims team to build and maintain relationships which support the acquisition and retention of profitable business  Produce monthly reports and any ad hoc reporting on existing and new Claims to identify actions for Underwriters. Ensure the accurate reporting of monthly reserving positions.  Interrogate and monitor statistical reports as and when produced to ensure accuracy and quality of data  Supervise a team of Claims staff to ensure the overall output and quality of the service provided by the team is within specified servicelevels  Support the continuing personal and professional development of all team members through the PMP and PDP process, including identifying any training needs.    About you:  Good understanding of insurance and reinsurance specifically inUS Energy Liability.   Preferably ACII or legally qualified  Knowledge of MI creation techniques and software; creation of reports  Ability to manage time effectively whilst having strong planning and organisational capabilities  Keen eye for detail and accuracy  Good written and verbal communication skills  Proficient in building and maintaining relationships with strong influencing skills  Why QBE? At My Best?  At QBE, we want our people to feel rewarded and inspired to perform at their best, that’s why we have created “At My Best”.It’s our connection, our way of showing we have your back. We understand that one size doesn’t fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit whatmatters most to you. It’s in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA.???  We’re an international insurer that’s building momentum towards realising our vision of becoming the most consistent and innovative risk partner. We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future – helping those around us build strength and embrace change to their advantage.???  QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation (https://careers/flex-qbe/).??  </