100% REMOTE WORKING WITH ALL EQUIPTMENT SUPPLIED START DATE OF 7TH APRIL 2025£24,500 + YEARLY BONUS * WE DO REQUIRE THE BELOW EXPERIENCE AS A MINIMUM REQUIREMENT TO APPLY* High-volume, telephone-based, Debt Collections experience (B2C) AND Experience working in an FCA regulated environment Our client is a very successful Mortgage lender, who have gone from strength tostrength and nearly doubled in size over the last 4 years. They offer a different style to lending and want to give everyone the opportunity to own their own property. As a result of their growth, they are seeking confident, empathetic and experienced Arrears Collections Agents to join them from 7th April 2025. (This is a fixed start date, with no negotiation) The overall purpose of the role is to communicate with customers who have fallen into Arrears on their Mortgage account and provide them with positive solutions to their accounts, whilst adhering to regulations&legislation. Your working day will be spent on the telephone to customers alongside a small amount of Administration. The successful applicant will come from a Collections background, within an FCA regulated environment. We are not considering candidates who don't have any B2C Collections experience. SOME of their FANTASTIC benefits include: * FULLY REMOTE working with FULLY REMOTE training * All I.T equipment supplied * A yearly bonus * Frequent staff incentives which include high street vouchers * Annual awards * Employee assistance and welfare programme * Private healthcare * Subsidized gym memberships * PROGRESSION! Please note: This role will require you to present for all training, which are various dates within your first 7 weeks of your start date. The client will also run FULL Criminal and Financial record checks so if anything with come back from these checks, please make us aware on your application. In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Due to the high number of applications, we are receiving, we are unable to respond to every application individually. If you do not hear from us within 5 days, please assume that your application has not been