The Opportunity Are you a skilled and dedicated installation engineer looking for a new challenge? Garolla is expanding, and we need dynamic professionals like you to join the direct-employed installation team. The Role: About the Role: As a Direct Install Engineer, you'll play a crucial role in delivering top-quality installations of roller doors and related products. You will work closely with the Direct Sales team and Surveyors to ensure every installation meets high standards of safety, accuracy, and customer satisfaction. Key Responsibilities: Install roller doors and related products in residential properties, adhering to Garolla’s high-quality standards. Ensure all installations are completed efficiently, focusing on safety, accuracy, and customer satisfaction. Coordinate seamlessly with the Direct Sales team and Surveyors from initial sale to final installation. Provide feedback on customer expectations, site conditions, and any issues impacting the installation process. Represent Garolla professionally during installations, addressing any customer queries or concerns on-site. Adhere to all health and safety regulations and company policies. Maintain high standards of workmanship, ensuring all products meet Garolla’s and regulatory quality standards. Report on job completion, noting any issues, delays, or site-specific challenges. Troubleshoot and resolve any issues during the installation process. Collaborate with the after-sales team to address any remedial work required. Provide regular feedback to theOperations team on the installation process and customer satisfaction. Stay updated with product updates, installation techniques, and best practices. Attend internal Field Quality& Technical Liaison Reviews. The Person: Requirements: Knowledge of door products and assembly materials. Familiarity with installation processes and troubleshooting. Experience working and communicating remotely. Personal Attributes: Proactive problem solver. Self-motivated and customer-focused. Flexible working hours.