Introduction About Us: We are a leading global company dedicated to innovation and excellence in our industry. With a strong focus on technology and customer satisfaction, we are committed to providing cutting-edge solutions to our clients. Benefits: * Additional leave * Company pension * Free parking * Life insurance * On-site parking * Private dental insurance * Private medical insurance * Sick pay Key Responsibilities: * Provide comprehensive helpdesk services, offering day-to-day support for all IT-related queries and issues using Ivanti service desk and manager. * Maintain, manage, and develop all aspects of the IT systems and network infrastructure for our UK and Germany facilities in collaboration with corporate IT. * Ensure the security of our IT infrastructure by identifying and addressing potential weaknesses or threats, coordinating with global IT security teams as needed. * Manage the selection, purchase, installation, and maintenance of all corporate-approved hardware and software, including computer, storage, networking, backup, and security systems. * Administer and upgrade all Microsoft and corporate-approved third-party software applications, including O365 applications such as Microsoft Teams and Exchange. * Oversee the Rubrik backup and recovery solution, ensuring compliance with corporate data backup requirements. * Ensure all hardware and software assets are properly managed and compliant with licensing requirements. * Collaborate with global IT teams to provide remote and onsite support to our facilities worldwide and assist in developing IT solutions for the organization. * Manage and maintain VMWare server infrastructure and SAN, as well as Active Directory infrastructure for our UK and Germany environments. Knowledge&Ability: * Proficiency in Microsoft Windows Enterprise technologies, including Windows OS, Windows Server, Office 365, SharePoint, SQL Server, CRM, and Microsoft Teams. * Familiarity with third-party software systems such as Glovia G2, Rubrik Backup, Citrix, Windows RDS, Ivanti management suite, and DLP solutions. * Experience with hardware solutions including SAN, servers, desktops, and laptops. * Strong understanding of IT procedures, documentation, systems analysis, and information system development and deployment. * Knowledge of ISO 9001 Quality&ISO 14001 Environmental requirements. * Experience or certification in Cisco or Aruba switches and enterprise Wi-Fi, as well as VMWare administration. * Familiarity with VOIP and Microsoft Teams Phone Systems. * Proficient in AD administration, including AD Users and Computers, AD Sites and Services, GPO, Microsoft DHCP, and DNS. * Project management experience, such as PMP certification, is a