Accommodation Support Officer, Exeter
Exeter, South West England 1+ months ago
Job Description
Do you have a passion for helping others? Become an Accommodation Support Officer and assist our participants with their housing requirements.
You will manage a caseload of adult males in either a custodial or community setting. Working alongside probation practitioners, you will conduct initial assessments to identify their specific needs and develop personalised accommodation plans through a series of agreed interventions. This role also involves ensuring participants are informed about decisions affecting them and making them aware of their rights throughout the process.
In return for your dedication, knowledge, and commitment, we're offering a competitive salary of£24,650 - £29,000 per annum pro rata (dependent on experience) with these great benefits:
* 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
* 2 Volunteer Days
* Pension - 5% Employee 5% Employer
* Healthcare Cash Plan, incl. 3 x salary life assurance
* Annual salary review
* Refer a friend scheme
* Free access to Benefit Hub - an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits
Key Responsibilities
* Manage a caseload of participants, producing personalised accommodation plans
* Carry out initial assessments, considering risk, situation and need
* Record progress and outcomes timely and accurately using case management system
* Maintain contact with participants, identifying any emerging risks and concerns
Skills and Experience
* Experience or knowledge of Accommodation (incl. legislation) - desirable
* Highly effective interpersonal and communication skills both verbally and in writing
* Ability to establish and maintain effective working relationships
* Experience or knowledge of the work of the Criminal Justice System
* Good organisation skills and ability to meet
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