At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we don't discriminate based on any protected attribute. In fact, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.    So, what are you waiting for? Join a Community that cares about you! More about your role You will take an active role to engage with residents to promote safe and secure independent living, ensuring an engaging vibrant environment to reduce isolation. Providing advice on rent and servicecharges, assisting with benefits claims and supporting customers with their financial needs. You will work with the internal Places for People income recovery team to reduce rent arrears. The role is part time working 23 hours per week and travel to the schemes in the surrounding areas will be required. This post is subject to a satisfactory disclosure from the Disclosure and Barring service. For more information please download our job profile available on our website. More about you It is essential that you have experience/knowledge of housing management, social care and/or wellbeingof Retirement living services. You will possess good computer skills with knowledge of all Microsoft Office applications, including Word, Excel and PowerPoint.  Effective communication skills both written and verbal, with the ability to build great relationships with both customers and colleaguesis required.  It is important that you have a good mix of ‘team player' attributes but also the ability to work effectively using your own initiative; as their will, be an element of lone working. You will also have an awareness of Health&Safety. The ideal applicant will have experience of manging anti-social behaviour and challenging situations.  Benefits  We are a large diverse and ambitious business, which will give you all the challenge you could wish for.   We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:   Competitive salary, with a salary review yearly  Pension with matched contributions up to 7% Excellent holiday package – 35 days annual leave with the option to buy or sell leave Cashback plan for healthcare costs – up to £500 saving per year A bonus scheme for all colleagues at 2% Training and developmentExtra perks including huge discounts and offers from shops, cinemas and much more. What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on (email address removed).   If you are a recruitment agency please note we operate a PSL and do not take cold calls