Email Based Customer Services Assistant
United Kingdom 7 hours ago
Job Description
Immediate Start Available. Hybrid Working Options. Due to rapid expansion our Client is looking to recruit 2 Customer Service Assistants. Working Hours: Rotational shifts covering 9:00 AM - 9:00 PM (Monday to Sunday) Any hours outside of 9am-5pm Monday-Friday would be working from home. Responsibilities: - Respond to customer emails and inquiries promptly and professionally. - Manage customer issues, ensuring high levels of satisfaction. - Assist with processing prize claims and arranging deliveries. - Escalate complex issues to the Customer Service Manager as needed. - Maintain accurate records of customer interactions in the CRM system. Skills and Qualifications: - Strong written and verbal communication skills. - Ability to handle multiple tasks efficiently. - Experience in customer service is a plus. Please apply online or call Amanda Nash for further details on .
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