Duty Manager - Cirencester Open Air Pool About Us Nestled on the edge of historic Cirencester in the heart of the Cotswolds, our beautiful open-air swimming pool has been delighting visitors since Victorian times. Built in 1869, our natural spring-fed main pool and toddler pool offer a wonderful swimming experience for all. As a registered charity run by volunteers, we're passionate about providing a fantastic facility for our community and visitors alike. The Role We're seeking an enthusiastic and professional Duty Manager to help deliver an exceptional experience for our swimmers. You'll lead a team while on duty, ensuring the day-to-day operations run smoothly– from programming and staff supervision to maintaining health and safety standards, cleanliness, and first-class customer service. This role requires flexibility with working hours, including early mornings, evenings, weekends, and additional hours during busy periods (especially when the sun isshining!). This season we offer a fixed hour contract, with a minimum 25 - 30 hrs per week, to our core team of Duty Managers. Zero hours contracts may be available to those looking for more flexible working. You'll be a key part of our management team, actively promoting our values and contributing to our success. What You'll Need * Current RLSS National Pool Lifeguard Qualification (NPLQ) - essential * RLSS NPSQ - desirable * First Aid qualification - desirable * National Pool Plant Operators Certificate - desirable * Excellent public management and communication skills* Ability to work as part of a team and lead effectively * Good level of fitness and water proficiency Key Responsibilities Health&Safety: * Ensure public safety both in and around the pools * Manage lifeguard rotations and participate in lifeguarding duties * Conduct regular pool water tests and maintain accurate records * Uphold high standards of cleanliness throughout the facility Operations&Customer Service: * Set up and supervise pool activities according to schedule * Maintain detailed shift records and complete necessary paperwork * Provide excellent customer service and handle inquiries * Support special events and social media updates Team Management: * Supervise lifeguards and volunteers on shift * Work collaboratively with the manager, volunteers, and Trustees * Support staff scheduling and development Our Commitment COASP is committed to safeguarding vulnerable adults, young people, and children. All applicants will undergo safer recruitment practices including a full DBS check. We celebrate diversity and provide an inclusive workplace for all. How to Apply Please send your application via CV Library Start date: May 7 Competency tests will be held on: May 3/4 and May 10/11 (attendance at one session required before employment) Two references (including one from a previous employer) will be required, and an enhanced DBS check will be completed before contract