What You Will Do As a Customer Support Co-Ordinator, you will play a pivotal role in supporting our customer service teams with administrative tasks. This role requires strong organisational skills, attention to detail, and the ability to multi-task effectively in a fast-paced environment. You will be responsible for coordinating internal processes, managing documentation, and supporting team activities to ensure the delivery of exceptional service to our clients. Working within a team of experts, you will receive ongoing training and fantastic career opportunities. You’ll become a product and brand expert, enabling you to forge a lasting and rewarding career with a market-leading organisation in a secure and growing industry. How You Will Do It Handle administrative tasks, including maintaining and preparing accurate records. Coordinate communication across various channels with internal and external stakeholders. Support internal processes and play a key role in associated activities when needed. Promote our brand to existing and potential customers by providing accurate information on products, policies, and procedures. Assist with ad hoc projects and tasks as required. Provide feedback on potential process improvements to enhance customer retention and satisfaction. What We Look For Required A “customer first” attitude with a service-oriented, friendly, and positive approach Excellent verbal and written communication skills Strong organisational and time-management abilities Flexibility to adapt to changing priorities and deadlines Ability to multi-task while maintaining a high quality of work Strong interpersonal and communication skills Proficiency in using multiple computer applications simultaneously Ability to assign and manage workloads effectively to meet KPIs Preferred Experience in the security industry (desirable but not essential). Familiarity with company systems such as CBS, JDE, SMS, or Salesforce is an advantage. #LI-JB3 #LI-Onsite