Your responsibilities will include, but not be limited to: Cash Management Responsibilities:• Maintain and regularly update the agency's cashbook, ensuring the accurate recording of all financial transactions.• Monitor cash inflows and outflows, ensuring the timely and correct logging of receipts and payments. • Reconcile daily cashbook transactions with bank statements and internal financial records to ensure consistency. • Review and approve applied deposits, coordinating with agent teams and theClient Payments team to ensure correct application of payments to respective bookings. • Act as the primary point of contact for client payment-related matters, including re-allocations, incorrectly sent payments, and other client-specific issues. • Liaise directly with clients, agents, and banks on banking matters and account-related inquiries. • Collaborate with counterparts at other companies to ensure funds are received and allocated accurately. • Oversee the recharging of work permits and other costs incurred by the agency to clients. • Ensure accurate recording of bank chargesand foreign exchange gains/losses. • Verify correct bank account information for client payments in collaboration with the Client Payments team and Assistants. • Provide recommendations for process improvements to enhance operational efficiency. • Communicate effectively with Assistants regarding payments, tax documentation, and related matters. • Assist Agent Assistants with accounting-related inquiries or issues. • Post and maintain accounting documents in the cloud, ensuring accurate and secure record-keeping. • Handle ad-hoc projects as required, demonstrating flexibility andinitiative. • Provide coverage for colleagues during absences to ensure continuity of operations. Client Payments Responsibilities: • Reconcile artist account balances against show balances in NetSuite to ensure accurate and timely generation of artist payouts. • Prepare detailed artist statements and coordinate with agents for approval. • Communicate with Artist Managers to confirm approval of artist statements and resolve related inquiries. • Collaborate with agent teams to facilitate the settlement of ongoing open bookings with clients. • Provide accurate tour summaries to support the Artist's team in fully accounting for the Artist's income.• Manage daily mail-outs of final artist statements, ensuring clear confirmation of funds remitted to artists or funds owed to the agency. • Track Artist Foreign Entertainer Unit (FEU) compliance, ensuring applicable charges are recorded and required documentation is completed for quarterly FEUreturns. • Build and maintain strong working relationships with Artists, Managers, and Accountants. • Follow up on deposits and balance payments with promoters, ensuring timely resolution of outstanding amounts. • Prepare buyer refunds, verifying all required documentation and confirming banking information through telephone verification. • Review month-end and year-end reports, providing detailed analysis as needed to support decision-making. • Deliver exceptional customer service to agents and other stakeholders, addressing their needs with professionalism and accuracy. • Take ownership of ad-hoc projects, demonstrating flexibility, initiative, and problem-solving skills.