An opportunity for a Clerical Assistant has arisen with the local authorities on a 3 Month contract, with the possibility of an extension. Pay Rate:£12.00 Per Hour (PAYE) plus Holiday pay. Location: CH65 0BE Working Hours: 37 hours per week, Monday to Friday, 09:00 - 17:00 Job Purpose: To provide clerical support to Client Finance Teams and assist in the processing of Financial Assessment forms and other client-related information. You will be required to work in our offices in Ellesmere Port (some remote work will be available after a period of training) Typical involvement will include: Using the Document Imaging system to scan and index documents. To deal with letters and correspondence received within the Client Finance Team,both in writing or sent electronically via email or online Financial Assessment tool. To deal with queries raised by service users of Social Care, over the telephone as required. To liaise with Adult Social Care, Transactional Services and Corporate Debt on individual cases. To liaise with the other teams in the Council where necessary. To provide efficient and effective clerical support to the Financial Assessment Team to enable Financial Assessments to be assessed and calculated promptly and service users notified of outcomes, in writing. To process routine changes of circumstances in specific types of claims. Provide clerical support, efficiently and effectively across the whole of Client Finance as required. To input data into computer systems. Qualifications and Experience: Good clerical background NVQ Level II Business Administration OR Customer Service OR three years' relevant administration experience Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Strong organizational and time management skills. Excellent communication skills, both written and verbal. Attention to detail and ability to multitask. Ability to work independently and as part ofa team. Relevant administrative or office-related qualifications are a plus. Disclaimer: By applying for this role, you give consent for your information to be forwarded to our Client(s) and information of which may be retained within our databases therefore also agreeing to be represented by i-jobswith respect of the vacancy you're applying.