My client, a warm and inviting care home in North Walsham, is looking for a dedicated Team Leader to become part of their friendly and supportive team. This role offers the potential to transition from a temporary to permanent position for the right candidate. Ideal candidates should be highly organized, comfortable in a bustling environment, and ready to jump in and help wherever needed when the situation calls for it. If you thrive in a dynamic setting where collaboration and teamwork are key, this might be the perfect opportunity for you! Job Summary: * Help residents enjoy the highest quality of life with love, friendship, and support in a Christian environment. * Ensure the home delivers excellent, person-centred care. * Lead and support the Care Staff team. Key Relationships: * Internal: Care, cleaning, and catering staff. * External: Residents' relatives and friends, external partner agencies. Key Responsibilities: Quality of Care: * Assess, plan, implement, and review person-centred care, including for residents with dementia. * Support residents' independence in daily tasks and promote equality, diversity, and inclusion. Leading and Managing Staff: * Participate in staff recruitment and retention. * Ensure continuous professional development and supervise a small team of care assistants. * Handle disciplinary investigations and promote person-centred planning. Leading the Shift: * Lead Care Staff as the Duty Team Leader, delegate tasks, and support staff. * Oversee resident admissions and allocate break times. * Investigate and manage complaints and escalate issues as needed. * Conduct return-to-work interviews and administer medication. Providing Care: * Create, implement, and review care plans. * Administer medication, support physical comfort, and address personal care needs. * Facilitate resident activities and appointments. * Support residents' mobility, health care needs, and end-of-life care. Recording: * Observe, monitor, and record residents' conditions. * Communicate and complete records, contribute to care plans, and pass on messages. General: * Support health and safety, participate in on-call duty rota, and continue personal development. * Undertake other necessary duties to ensure smooth operations. Flexibility Clause: * Job descriptions are periodically updated to reflect changes. Previous healthcare experience and supervising other team members is essential for this role. PLEASE NOTE I AM UNABLE TO OFFER