The Company Our client is a strong player in the automotive finance industry and due to growth are looking to appoint a number of roles within their digital team to assist in accelerating the improving and enhancing of the digital customer experience across their platforms and drive business growth The role The Campaign and CX Analyst is responsible for looking at enhancing customer satisfaction driving digital sales growth marketing campaign engagement and providing reporting and analytical insights Key Accountabilities Develop customer engagement dashboards and insights reporting on digital sales platform performance including SEO and SEM Working closely with the Marketing Manager to produce reporting and analysis of email marketing campaigns and customer lifecycle engagement including click rates open rates drop off A B test results Ownership of customer insights and research programs including mystery shopping and Google reviews Stay updated on the latest CX tools and technologies to recommend enhancements To be successful in this role you will have Ability to build out dashboards and knowledge of Google Analytics Tableau Power BI and CRM- platforms to extract and analyse data Strong reporting and analytics background Proven experience working alongside a marketing function or team to produce reporting and analysis around campaigns Why Apply Great opportunity to work for a reputable brand going through growth Join at a t