Role: Estate Planning Team Leader Position Salary 28,000 to 33,000 Type: Full-time (37.5 hours, Monday to Friday) Work Model: Hybrid, with location in Bristol Role Overview: At CRA Consulting, we're proud to represent a leading legal firm in their search for an Estate Planning Team Leader. This role is integral to the continued success and growth of the firm's Estate Planning department. As a Team Leader, you will oversee a talented team of legal case managers, utilizing management information (MI) to ensure performance standards and client satisfaction are consistently met. This role requires a leader who embodies inclusivity and supports the professional development of their team. Prior legal expertise is not essential; we're looking for candidates with a background in team leadership within any professional services industry. Your Responsibilities: * Direct supervision of 8-10 legal case managers, including regular individual meetings and performance evaluations. * Analysis and application of MI for strategic decisions and service improvements. * Effective case allocation and capacity management. * Resolving client complaints and maintaining HR records. * Collaboration with various teams, including senior leaders, within the firm. Ideal Candidate: * Experience in leading a team within the legal or related professional service sector. * Ability to drive team performance in a fast-paced environment. * Excellent communication skills, capable of handling complex discussions. * Proficient in building relationships at all organizational levels. Why Join Through CRA Consulting? We facilitate your employment in an organization where your work has real impact. Benefits include: * Competitive salary. * Comprehensive development opportunities. * Generous pension scheme (up to 10% employer contributions). * Annual bonus potential. * 28 days of holiday, increasing with service, plus bank holidays. * Discounts on products and services. * Wagestream access for financial management. * Comprehensive support for your well-being. For more information please contact Rob Addy on or click apply today with a copy of your updated cv.