This is a fantastic opportunity for an individual with hospitality and management experience to ensure the efficient operation and high standards of the Club’s facilities, providing an exceptional experience to all club members and guests. Reporting to the Club's Steering Committee, the Club Steward will oversee the planning, management, and daily operations of the Club, ensuring the highest standards of service, cleanliness, and hospitality. Key Responsibilities: for the Hospitality Club Steward Operational Management: Oversee all Club operations, including the Club bar, event planning, and facility management to maintain a welcoming and professional environment for all guests. Staff Supervision: Ensure appropriate staffing levels, manage hiring and rotas, and ensure staff are well-trained, presentable, and knowledgeable about products and customer engagement. Bookings&Communication: Handle Club bookings and function coordination, including timely responses to booking inquiries, and liaising with kitchen staff, cleaning teams, and other personnel. Inventory&Stock Control: Monitor and manage stock levels, ensuring the availability and quality of beverages and supplies, and maintain proper records for stock rotation and accounting purposes. Regulations Compliance: Ensure all staff comply with licensing regulations and health&safety standards, including security, fire safety, and Legionella protocols. Customer Service: Address any concerns raised by club members or guests promptly and professionally, maintaining a record of feedback for ongoing improvement. Financial Management: Follow the Club's accounting procedures, handling invoices, deposits, bonds, and payment records accurately. Essential requirements for the Hospitality Club Steward include: Must be flexible with working hours as there will be weekend work required. Proven experience in hospitality management or a similar role, preferably within a club or event-oriented environment. Strong organisational skills and attention to detail, with the ability to manage multiple responsibilities effectively. Excellent communication skills, both with staff and club members. Reliable, proactive, and able to handle both routine tasks and unexpected challenges. Desirable Qualities for the Hospitality Club Steward include: Problem-solving skills with a practical approach to club management. Basic computer skills Stock ordering and monitoring Banking Cashing up Team management Bringing new ideas to make more profits to re-invest Why Join? This role offers the chance to make a meaningful impact within a respected Club, working with a supportive team committed to high standards of hospitality. If you’re passionate about customer service and ready to bring your skills to a rewarding environment, we would love to hear from you. Benefits For the Club Steward include: Parking Pension 20 days holiday plus bank holidays MAY need to work bank holidays due to the nature of the role . Hiredonlineis an advertising consultancy. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.