About the Role Overview The Assistant Building Manager will support the Building Manager in delivering a compliant and efficient facilities management service, overseeing in-house staff, suppliers, and consultants. This will include managing both hard and soft services for a single building. Key Responsibilities Provide exceptional customer service to both internal and external stakeholders. Maintain regular and effective communication with clients and tenants. Supervise on-site staff, ensuring adherence to all people-related policies and procedures. Collaborate with internal teams within Property Management, support functions, and the broader Real Estate division. Oversee and evaluate the performance of suppliers, ensuring high-quality service delivery. Conduct supplier audits and inspections to ensure service standards are met. Help in the preparation, tracking, and reconciliation of the service charge budget. Track and report supplier performance against agreed-upon SLAs. Manage suppliers to guarantee safe, compliant, and effective delivery of all mechanical and electrical services, including life safety systems, vertical transportation, and public health systems. Procure goods and services in line with established procedures and policies. Assist in preparing management reports for various stakeholders and attend management meetings as necessary. Perform regular building inspections, document findings, and oversee required actions or repairs. Help ensure compliance with health, safety, and environmental regulations. Work with the sustainability team to manage local environmental activities and meet statutory requirements (e.g., ISO14001). Ensure compliance with internal policies and procedures, including Procurement, Finance, Compliance, and HR. Ensure robust security and emergency procedures are followed and take an active role during emergency situations. Complete administrative tasks as required, including system usage, filing, and inventory management. Assess and approve expenses in line with the service charge budget. Person Specification Qualifications/Key Skills IWFM membership or Associate Membership IOSH Managing Safely accreditation Experience Previous experience in a similar role Knowledge of commercial leases and landlord-tenant relationships Understanding of service charge budgets and accounting principles Strong knowledge of health, safety, and environmental regulations Basic understanding of mechanical and electrical services Excellent written and spoken English skills Proficiency in MS Office (intermediate level) and other relevant software (e.g., Meridian, Proactis, Snapshot, Tramps) Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.