Job Title: Administration Assistant Location: Crittall Road, Witham, Essex Salary: Current market rate Hours: Monday to Friday / 9am to 5.30pm Simarco is an award-winning international logistics provider, driven by a deep understanding of the fast-paced nature of global trade. We specialise in delivering bespoke freight solutions across the UK, Europe, and worldwide, offering flexible, fully tailored services that are designed to meet the unique needs of our clients. A superb opportunity has arisen to join our busy Administration Department where you will be supporting the wider team with a variety of duties, including customer service. Are you an experienced Administration Assistant with exceptional attention to detail, fast and accurate keyboard skills, ideally already working in a Freight Forwarding setting? Are you seeking an exciting new challenge? If so, please read on… Simarco takes pride in being a great place to work, offering excellent training and career development opportunities. Join our team—apply today! Key Skills and Qualifications to succeed in this role: * Previous knowledge using Forward Solutions is desired but not essential. * Background within a freight forwarding setting would be advantageous. * Proficient in Microsoft programs such as Word&Excel * Ability to learn new systems easily * High level of customer service * Ability to work with others as part of a team * Highly numerate * Good organisational skills to manage workload * Ability to work under pressure * High attention to detail Key duties&Responsibilities: * Checking DAU’s as they come in for our VIP customers * Adding Tariffs into our freight system (Azyra) * Working out charging on files from sales and purchase orders including customer charges and agents’ charges. * Raising invoices within a specific timescale for any vat/duties and customs clearance charges where no payments terms or very short payment terms. * Providing good customer service to customers regarding any queries and POD’s. * Liaising with agents * Chasing purchase invoice queries and keep an updated track on their progress * Purchase invoice passing * Maintaineffective administration We can offer you: * We offer a highly competitive salary * 25 days annual leave, plus 8 bank holidays * Company Pension Scheme * Discount platform including discounted gym membership * Full training and support * Cycle to work scheme * Regular engagement initiative including treat days! * Learning Management System for continuous learning * Mental health forum in place to support with well