Are you open to a (5-month) contract and interested in joining a dynamic, collaborative company that truly values its employees? Our client is looking for a committed and dependable Administration Assistant to support the Customer Care team through July 2025. The ideal candidate will play a key role in enhancing customer satisfaction and contributing to the company’s overall success. Company Benefits: * Comprehensive Benefits Package: Including health insurance, pension, and more. * Hybrid * Company social gatherings * Extra leave days * Parking on-site Key Responsibilities: * Manage and resolve customer complaints, queries, and feedbackvia phone, email, and written correspondence, ensuring accurate logging in the company’s CRM. * Collaborate with the customer care team to address issues and identify trends. * Work with suppliers and factories to resolve complaints and incidents. * Assist in analysing customer feedback,preparing reports, and contributing to the monthly Customer Care report. Experience and Skills Requirements: * A proactive individual with a positive mindset * Dedicated to meeting the needs of customers and consumers * Strong time-management skills to meet deadlines and handle multiple tasks efficiently. If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not