Front Desk Receptionist Salary in United Kingdom
£15K
20% Low Band Avg
GBP £17K
Average
£21K
80% High Band Avg
- Bonus: 850
Salaries based on experience level
The Average Entry Level salary of Front Desk Receptionist in United Kingdom is GBP £17K/yr, this salary increases 0% to £17K/yr when reach Mid Level Career.
From Mid to Senior Level the average salary increases 14% from £17K/yr to £20K/yr.
Salary Compared to United Kingdom National Average Salary
- Front Desk Receptionist in United Kingdom Salary
- vs
- United Kingdom National Average Salary
The Average Salary of Front Desk Receptionist in United Kingdom is £17K/yr. This is -40% lower (£-12,185) compared to United Kingdom national average salary of £29K/yr.
Front Desk Receptionist job description
Job Title: Front Desk Receptionist
Overview/Summary of the role:
A Front Desk Receptionist is responsible for managing the front desk of an office, greeting visitors, handling phone calls, and providing support to other staff members as needed. They provide a first impression of the organization to clients, customers, and guests, ensuring that they feel welcome and valued.
Responsibilities and Duties:
1. Greet visitors, guests, and employees in a positive and professional manner, answering questions and directing them to the appropriate party.
2. Answer telephone calls, providing information, taking messages, and transferring calls to the appropriate person or department.
3. Manage the reception area, ensuring it is clean, organized, and well-maintained.
4. Schedule appointments and meetings, and prepare schedules for staff members as needed.
Front Desk Receptionist interview questions
Interviewer: Hello, thank you for coming in today. Can you please introduce yourself and tell us a little bit about yourself?
Candidate: Hi, my name is Sarah and I'm excited to be here today. I have worked in a variety of customer service roles and am excited to bring my skills to this position.
Interviewer: Great to hear. Can you tell us about your experience working in a front desk or receptionist role?
Candidate: Yes, I have experience working as a receptionist in various industries. I have experience answering phones, greeting visitors and providing outstanding customer service.
Interviewer: How do you handle difficult or upset customers?
Candidate: I try to stay calm and actively listen to their concerns. I reassure them that I understand their situation and will do everything I can to help them. I am empathetic to their situation and try to provide a resolution to their issue.
Front Desk Receptionist Salaries by cities in United Kingdom
The highest salary for Front Desk Receptionist in United Kingdom can be found in London, followed by Manchester 2nd, and Brighton 3rd.