Love technology? Looking for a leadership role in a dynamic, innovative organisation? Are you ready to lead an elite team of Maintenance Specialists? If you're seeking a permanent, full-time Lead Field Engineer role, then we’d love to hear from you! At Momentum Instore, our people are at the heart of everything we do, including our Company Ethos, and we work continuously to deliver the best to our clients and staff. Who Are We Looking For? We have an exciting opportunity for a Lead Field Engineer to join our prestigious Tech Crew on a permanent basis, with responsibility for Engineers covering the northern half of England and Wales, Scotland and Ireland. This role is ideal for someone with excellent technical, people and leadership skills, looking to inspire and support a team of engineers. With 7 direct reports, people skills are a must as is the knowledge to support your team in their day-to-day technical maintenance roles. What Does Your New Role Look Like? As a Lead Field Engineer, you will provide line management and support to your team of engineers, you will do this by Leadership and Management Forming great relationships with your team Training and developing a team of engineers Providing management, leadership and support to your team including troubleshooting and quality control Driving KPIs and field delivery standards within your region Being a point of contact for the client on field operational delivery Operational Focus Demonstrating your own skills as an installation/maintenance expert, implementing retail displays for one of the world’s largest technology brands Working closely with retailers, building strong relationships in your region Playing a critical part in the launch of new technology, ensuring readiness for launch-day Ensure retail displays look amazing, replacing parts and tidying up stands when needed Delivering excellent customer service, going the extra mile to meet client expectations What Makes it a Job Well Done? You will thrive in driving delivery standards throughout your region by supporting your team. Demonstrating a 'right first time' attitude, you will deliver updates on time to the correct standard with excellent on-site execution. With a keen eye for detail and technical skills, you will navigate technology effortlessly, communicating confidently at all levels. To drive standards, you will need to become an expert and have a good understanding o the needs of the client to support the leadership required for your team. What do we need from you? Excellent people and leadership skills – be inspiring, people will look up to and learn from you Outstanding customer relationships and communication skills Demonstrating a ‘right first time’ attitude by delivering updates on-time to the correct standard with excellent on-site execution Technical skills – are you savvy enough to navigate a smart phone or tablet, managing multiple apps at the same time? Confidence is key – liaising with the client, our business partners, your colleagues and the public Be approachable – as a leader of our Tech Crew you’ll be teaching and developing your team, as well as working in live stores Full driving licence – you must be able to drive a van and meet our minimum driver requirements (further details upon application) Trustworthy – you’re representing Momentum Instore, handling market-leading equipment and being the face of the brand.  We may conduct a basic DBS check for any successful candidate. What Do You Get in Return? Company vehicle (business use only) Training and tools to do an outstanding job 31 days' holiday, rising incrementally to 36 days Celebrate your birthday with an additional day off A focus on your wellbeing Contributory pension scheme Andmore! Our Ethos At Momentum Instore, we believe it is our people, fostering relationships which makes us trailblazers in our field.  With people at the heart of everything we do, we support each other to deliver outstanding results, continually striving for excellence.  We respect different perspectives, creating a culture that is bold, innovative, and continually evolving.  Our connections are integral to our success, and we believe in the power of teamwork, empathy, and understanding. We lead with clarity and purpose, holding ourselves accountable while inspiring others with our creativity, dedication, and pursuit of excellence.  Join us and be part of a team where you can thrive, grow and make a difference. If this sounds like you, then we’d love to hear from you…apply now! NO AGENCIES PLEASE