Looking to join an award-winning HR team? If you have previous HR experience, are warm, energetic, highly organised, adaptable and have a real passion for people and guest services, you could be the one we are looking for!  Rapport is recruiting an HR Advisor to join the team. This is an opportunity to demonstrate and grow your people skills with the UK’s leading corporate Guest Services provider. You will join an existing team of two dedicated Recruitment professionals, seven L&D Business professionals led by the Head of L&D, a Head of DE&I and the Head of HR. The role reports into the latter. "We believe that every guest experience should be unique". We also believe that our people should experience a unique journey during their career with Rapport. The successful candidate will be supporting the achievement of this people centric focus across our national teams. The successful candidate will provide high quality HR support, bring HR insight to the Rapport People team and operational managers, and support the delivery of the Rapport People Plan.  This is a hybrid role, with the expectation of being in the office three days a week and option to work from home for the remaining two days (flexibility in which days depending on business needs). Occasional travel is required to other sites in the West End, City, Canary Wharf, or Ireland. The role is estimated to be split as follows: 60% HR Support, Projects and Administration 30% TUPE and mobilisation support 10% Training Main Responsibilities: Act as the trusted advisor and first point of contact on HR related inquiries, offering clear and practical advice and support to managers and employees. Support the Head of HR in handling escalated ER cases and provide second opinions when necessary. Contribute to Rapport’s strategy and key projects that support excellence with our people. Provide HR administrative support on all HR related matters, including the PDR process, talent progression, compiling HR reports, statistics and award submissions. Oversee and manage TUPEprocesses, ensuring smooth transitions and compliance with legal requirements. Training can be provided for candidates without prior TUPE experience. Be able to promote Rapport’s people offer to all stakeholders, including learning opportunities, career development, staff benefits, and engagementinitiatives. Communicate key HR initiatives, including ER legislative updates, best practice and process. Advise and support the training of new managers in HR operational excellence, including professionalism within Rapport’s payroll service, HR systems and processes. Support Company events and ambassador engagement activities. The successful candidate will demonstrate: A proactive, solutions-oriented mindset with the ability to work independently and as part of a team. A can-do, positive attitude with a passion for people. Excellent communication skills, both spoken and written. Confidence in working under pressure, remaining calm and acting with confidentiality and discretion. Ability to prioritise and organise work to meet deadlines. An approachable, fair and open manner. High attention to detail and be happy working with data and figures. Ideally you will: Have strong knowledge of HR operations and employee relations. Be CIPD qualified or currently working towards this, or proven experience in a similar role.  Have trainer capabilities. Experience in or knowledge of the corporate hospitality, retail, or similar sectors is beneficial.