Job description CEO Ireland / Managing Director - First Merchant Processing (Ireland) DAC (PCF-1, PCF-8) Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title CEO Ireland / Managing Director - First Merchant Processing (Ireland) DAC (PCF-1, PCF-8) This role oversees responsibilities as CEO Ireland leading the business in the local market and Managing Director of First Merchant Processing (Ireland) DAC ensuring the governance of projects and delivery for all AIB Merchant Services business in Europe. The CEO Ireland will lead the Irish regulated branch of AIB MS. Executive Director (PCF-1) and Chief Executive (PCF-8): The CEO will be responsible for the overall strategic direction, leadership, and management of the organization. This includes ensuring compliance with regulatory requirements, driving business growth, and maintaining high standards of corporate governance. These responsibilities include: Strategy & Financial performance • Develop and present the Irish strategy to the Board in line with the Group strategy and risk appetite, including driving product and sales strategy, business development and sales activity for new and existing customers in the Irish market. • Provide clear and effective reporting to the Irish/European Board to facilitate effective oversight and decision making, including in relation to business performance, and strategic plan. • Assume responsible person accountability for our local regulatory license. • Drive a detailed understanding of the Irish P&L and customer profitability and work. Sales & Account management • Represent AIBMS in the Irish market with existing customers, prospects, market participants, service providers and regulator (CBI) • Lead the creation and development of high-level relationships (ideally at C level) within existing and potential customers • Expand our footprint, promote AIBMS's solutions and position the firm as the partner of choice for all payment platform services. • Delivery of world class account management function to ensure successful operating and strategic multi-layered relationships with customers. • Own the relationship and manage the after sales process which includes coordinating the ramp-up of the required delivery and operations. • Ensure customer satisfaction. Proposition Design • Work with Finance to develop win/win commercial proposals and present contracts that ensure risks are identified and mitigated. • Ensure delivery of quality and valued service to customers both in terms of program delivery and operational service. • Oversite of AIBMS's client facing project delivery leads working on existing platform enhancements or new platform implementations in the market. • Effective collaboration to ensure standards are continuously sustained and improved with the project / client delivery teams. Culture • Provide effective and strong leadership within the AIBMS business, in particular to the senior management team, to ensure that all staff comply with the high standards of conduct, are motivated, guided and directed to contribute fully to realising the company's mission, vision, values, goals and objectives. • Promote a healthy risk aware culture that reflects AIBMS Group's values, encourages good performance and good conduct, rewards productivity and promotes good outcomes for customers. • Promote diverse and inclusive environment in support of global Diversity and Inclusion strategy. This role is deemed as a Pre-Approval Controlled Function role (PCF1 and PCF-8) under the Central Bank of Ireland Fitness and Probity Regulations. Commitment to adhere to the IAF Conduct Standards is a requirement for this role. In addition to the responsibilities already mentioned, you will also be accountable for: • Promoting and ensuring a good governance and risk management across all First Merchant Processing (Ireland) DAC business. • Deliver effective reporting to the AIB MS Board, with a clear focus on sustainable growth and effective risk management. • Oversee transparent relationship management of our Regulator with the upmost importance and professionalism. • Oversight of all customer engagement resources including project management, project governance, business analysts, customer QA, technical and proposition consultants. • Candidates must meet the Fitness and Probity Standards set by the Central Bank of Ireland, which include; Demonstrating competence and capability. Acting with honesty, integrity, and financial soundness. Undergoing due diligence checks and assessments. Thank you for considering employment with Fiserv. Please: • Apply using your legal name • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). What you should know about us: Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company's Most Innovative Companies, and a top scorer on Bloomberg's Gender-Equality Index, we are committed to innovation and excellence. Our commitment to Diversity and Inclusion: We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won't ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won't send you a check to cash on Fiserv's behalf. If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local law enforcement.