An exciting opportunity has arisen to join a growing business in a newly formed Commercial Compliance Manager role. This business is a leading EAP and OH provider for businesses across the UK and Ireland. You would be onsite five days a week in vibrant office in the City of Manchester. This is a permanent role that offers£35K-£45K + benefits. If you are highly motivated, skilled, driven individual, good communication and collaborative capabilities with previous experience working in a leadership environment this is certainly the role for you. You will manage a range of compliance issues and will be responsible for assessing risks, identifying patterns and trends, whilst performing overall compliance management, in the form of internal auditing and the implementation of measures. You will work closely with advisors to ensure they are giving best service to clients through monitoring phone calls and carryingout 121 meetings when required. Experience working in a call centre or similar environment would be useful! Please note: This Commercial Compliance Manager role is Sales/ People focus, not Financial Services. Job Duties You will lead the development and management of the company's compliance function, with responsibility for implementation, and ongoing enhancement of compliance procedures, whilst ensuring its alignment with business objectives Analyse and oversee the full sales process to ensure procedures are compliant with best practice and regulatory expectations Responsible for the implementation and monitoring of compliance controls including carrying out regular spot checks of sales and customer service video and telephone calls, websites, and processes Ensure organisational compliance with accrediting bodies and standards, and pilot further appropriate accreditations wherever possible Review implementation of new products and services, conducting DPIAs where required Ensure robust data protection practices, including strict adherence to GDPR and other relevant data protection legislation Develop an effective education and engagement programme through ongoing communication and training to colleagues Regularly report to senior management on the status of compliance initiatives, themes, trends and risks. You will bring your can-do attitude, solid communication skills and high level of integrity for success in this role. Interviews will be one stage and will be onsite. The company offers 25 days holiday + bank holidays, birthday day off, pension plan and life insurance, free onsite gym, and more. If you're ready to make the next step to join this global organisation, apply with your cv or reach out to 48864SKR INDMANS