Business Manager Lookers Audi Stirling Contract Type: Permanent, Full-Time Hours: (44 hours on a rota basis) Monday to Friday 08:30 - 18:00. Saturday 09:00 - 17:00, Sunday 10:00-14:00 (rota basis). One weekday off per week. Salary:£35,000 basic plus bonus Our Business Managers are the driving force behind the success of our sales team. Our Business Managers play an essential role within the dealership from coaching and development through to assisting management in planning and forecasting trends. You will also act as a rolemodel for customer service excellence for the team, always leading by example. You will develop long-lasting, meaningful relationships with our customers and coach and motivate the team to do so too. Responsibilities * Identifying based on requirement and individual suitability, appropriate funding and insurance options for customers, whilst maintaining excellent levels of compliance and commitment to treating customers fairly * Understand all aspects of financial and insurance product regulations to ensure accurate information is given when negotiating a vehicle sale * You will also monitor finance and insurance performance against expectation, whilst maintaining a compliant sales process * As You will work with management to coach and develop the skills of the team to achieve business objectives * Assisting management in planning, forecasting trends, and revising plans for the dealership on an ongoing basis * Acquire a high level of product knowledge to competently answer all customer queries and logging all activity to monitor and measure outcomes and provide regular feedback to the Management teams Qualifications To succeed within this role, you will have previousmanagement experience within the automotive experience as well as a proven track record of coaching and developing Sales Teams. You will also be passionate about providing first class customer care and engagement. You have experience monitoring financial performance against budget, as well as the ability to identify and address shortfalls. It is important that you have a sound understanding of financial and insurance product regulations. You can demonstrate a solid understanding of regulatory requirements and compliance, regarding the sale of finance and insurance products. You will also be awell-organised individual who is process orientated whilst also taking a hands-on approach. You will require a full UK driving licence for this position. If your skills and experience match what we are looking for, please apply today and one of the Talent Acquisition Team will be in touch. Or, if you require further information about this vacancy, About us We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We firmly believe that our people areour most valuable asset. We value the commitment they make to the business which is why we are continually working to provide a market leading rewards and benefits package. * Competitive salaries with clear pay scales in place as you develop * Generous annual leave allowance that increases withlength of service * Eligibility to join one of our colleague car plans and cycle to work scheme * Enhanced maternity leave, adoption leave (6 months full pay) and paternity leave (2 weeks full pay) * Critical illness cover after 2 years plus life assurance and free will writing service * Techscheme where you can get the latest tech for less and spread the cost, eye care scheme and discounted shopping vouchers Employee assistance programme and free access to Smart Health giving employees and their immediate families access to 24/7 GP services to support well being Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checksprior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive a driver's licence check will also be carried