Technical Writer (Gurugram, Haryana, IN)
Haryana 19 hours ago
Job Description
Requisition ID: 94900
Job Category: Information Technology
Location: Gurugram, Haryana, India
Join a company that is passionately committed to the pursuit of a better world through positive change. With more than 65 years of business and technical expertise in mining, energy, and infrastructure, our 10,000 colleagues in 150 countries tirelessly work toward bettering the industries in which we operate. With practical solutions that are safe, innovative and sustainable, we think globally while acting locally. Are you looking for an opportunity to join a diverse group of professionals who are committed to remaining exceptional? We look forward to hearing from you.
As part of our Shared Services group, comprised of Finance, Marketing, Communications, Human Resources, Commercial, Legal and Facilities, we support the business achieve their goals through a range of strong technical capabilities. We ensure delivery of services through the skills of our people, methodologies, and systems.
Looking to take the next step in your career? Hatch is currently seeking a highly motivated Technical Writer to join the Digital group in Gurugram, Haryana India.
Digital solutions have become a key component of the strategic direction and vision of today’s modern organizations. Hatch is at the forefront of successfully implementing emerging digital services into our clients’ projects and operations that can unlock a step change in their performance.
Join our diverse team and award-winning culture and be part of our clients’ digital transformation journey by working to define the best methods and making sure they are supported by the right technology and an enabled workforce. This journey will lead to improve project outcomes, being able to leverage the digital twin, systems integration and interoperability, support for decision-making, autonomous execution, and integrated operations and performance centers
As the successful candidate, you will:
We are seeking an experienced a Technical Writer to assist with aligning our client’s policies and procedures and business process documentation as part of a performance improvement program. The ideal candidate will have proven working experience in technical writing and have the ability to:
Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience
Analyze existing and potential content of documentation
Create and maintain the information architecture required
Deliver high quality documentation paying attention to detail
Grasp complex technical concepts and make them easily understandable
Works with a broad team of subject matter experts to obtain complex information, analyze it and transform it into technical documentation for various audiences; and implementation of the target state models as procedures and work instructions for key processes impacted by the business improvement project.
You bring to the role:
Maintain standard documents database
Support the documentation of business processes Gather, analyze and transform complex information into standard technical documentation
Work closely with subject-matter experts to verify accuracy of technical information
Provide assistance to subject-matter experts in producing technical documents
Follow document management procedures to create new documents
Develop best practices, templates, and style guides within the team
Ensure standard and project templates are applied and follow in-house accepted styles
Produce and edit illustrations (charts, images, workflows) to support presentation of technical information
Manage document development process from creation to publishing
Control document versions and changes
Provide input on improvement of document management processes
Collect standard terms and maintain a glossary of ET terminology
Qualifications
Skills
Bachelor’s degree in Business or related technology field Advanced MS Office experience
Working knowledge of MS Visio and Adobe Acrobat
Excellent command of English language, grammar and punctuation
Capable of transforming complex technical information into clear and readable documentation
Ability to clearly identify audience and ensure a suitable tone and level of complexity of documents
Detail-oriented with the ability to quickly absorb new technologies and concepts
Collaborative work style and ability to gain cooperation of others
Must be comfortable working in a fast-paced environment and adapt quickly to changing requirements
Must be comfortable taking ownership of projects and tasks as needed
Professional demeanor with high-level of integrity and strong work ethic
Exceptional organizational skills
Knowledge and interest in technology
Must have excellent organization and planning skills.
3+ years of experience in technical writing
Experience in a fast-paced technical environment. Exposure in the development of integrated business activity models for enterprise processes would be an asset
Experience working in the Mining, Oil & Gas industries is preferred
Work with great people to make a difference
Collaborate on exciting projects to develop innovative solutions
Flexible work environment
Long term career development
Think globally, work locally
Don't meet every single requirement? You don't need to. At Hatch, we are building a diverse, inclusive workplace that fosters innovation. If you're interested in this role, we encourage you to apply even if your past experiences don't perfectly align with the skills we've listed.
We're committed to fostering a workforce that reflects the diversity of the communities in which we operate and serve. Hatch is an Equal Opportunity Employer that considers applicants without regard to age, race, color, national origin, citizenship, religion, creed, gender, sexual orientation, marital status, disability, veteran, or any other protected status. If you have any accommodation requirements, please let us know. We'll do our best to meet your needs in accordance with applicable local legislation.
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