We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. The S/4HANA Service Engineering & Delivery department is responsible for the complete life cycle management (planning, productization and operations) of SAP’s S/4HANA Cloud Software as a Service (SaaS) solutions. The S/4HANA Service Engineering & Delivery department drives and executes all required activities based on an end-to-end approach and facilitates all functions from development engagement to design, productization, and service of our productive customer landscapes. We are looking to fill the position of an SAP BASIS Admin in the S/4HANA Service Engineering & Delivery department in Bangalore, to contribute to the fast-growing Cloud Landscape of the S/4HANA Cloud product. In your role, you would be enabling the delivery and improvement of downtime optimized, and automated/semi-automated lifecycle management activities with a focus on providing feedback to fully automate wherever possible. You will be responsible in delivering the SAP S/4HANA in cloud, working with the best of technologies e.g., HANA, Fiori, the best of breed cloud platforms like Google Cloud, Azure and host of cloud process, platform and tools that have been built internally. You will also be collaborating closely with multiple teams like S/4HANA Product Development, Cloud Infrastructure and Solution Management colleagues spread across various geographies. Ensure/perform delivery of activities within defined SLAs for the customer/internal landscapes which will include various internal stakeholders Sound knowledge of BASIS activities like Client Administration, System Refresh/Copy, and application update/upgrade One of the key Focus areas of your activities will be increasing automation along with stabilization improvements to help Operations to reduce manual effort and cost structure (lower TCO) and deliver faster services to our customers Drive issue resolution together with the team and utilizing the expert network. Hands-On knowledge on HANA db administration Knowledge on handling ABAP/HANA performance issues & Root cause Analysis Knowledge on working on Cloud Environment is an added advantage Knowledge on working on Linux Basic understanding & working knowledge of scripting is an added advantage Knowledge on SPC and TIC Tools will be added advantage. SAP Web-dispatcher & Load balancer functionality experience. 4 - 6 years of relevant experience in Basis & HANA DB Administration along with SAP NetWeaver Technology. Exposure to ITIL/ITSM processes, ITIL certification preferred. Strong Communication and Coordination skills. Understanding of SaaS and Cloud offerings or products, and related processes is an advantage. Holistic understanding of SAP Basis, HANA, Linux OS, Virtualization and other Infrastructure areas like Storage and Network. May be required to work on weekends, off-hours ​Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 405351  | Work Area: Software-Development Operations  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.