We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. We are looking for an experienced cloud developer to support us in the development of digital assistants in the Intelligent Service Delivery (ISD) Hub application. If you want to become part of our motivated team and develop an intelligent application based on cutting-edge technology in a cloud-native architecture, you will find an exciting opportunity to take end-to-end ownership of features from design and development through to quality assurance, deployment, and support: Create and sustain GenAI digital assistants using LLMs and RAG. Total work experince 5-8 Years Work with data scientists, software architects, and engineers to design and implement digital assistant functionalities. Focus on scalability, reliability, and performance of digital assistant applications. Implement automated deployment and monitoring processes for digital assistants using CI/CD tools, preferably Jenkins. Enhance digital assistant workflows to improve efficiency and user experience. Keep abreast of the latest developments in AI, LLMs, and software development. Integrate digital assistants with cloud platforms. Use YAML for effective configuration management of digital assistant applications. Master’s/bachelor’s degree in computer science, data science, engineering, or a related field. Strong proficiency in Java/SpringBoot and extensive experience in software engineering. Expertise with CI/CD tools. Experience in cloud development, with a preference for SAP Business Technology Platform (BTP). Experience in prompt engineering with large language models (LLMs). Strong understanding of AI and machine learning concepts, with proficiency in YAML for configuration management. Experience with Python is an added advantage.   The Global CoE Business Process Operations is a team in the Premium Hub CoE within Customer Services & Delivery. Our team focusses on the development of the Intelligent Service Delivery Hub application as a collaboration platform for customer service deliveries within the SAP Cloud Application Lifecycle Management. ​Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 411809  | Work Area: Consulting and Professional Services  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.