Sales Support Specialist Salary in Kitchener, Ontario
$30K
20% Low Band Avg
CAD $43K
Average
$56K
80% High Band Avg
Salaries based on experience level
The Average Entry Level salary of Sales Support Specialist in Kitchener, Ontario is CAD $32K/yr, this salary increases 33% to $43K/yr when reach Mid Level Career.
From Mid to Senior Level the average salary increases 29% from $43K/yr to $56K/yr.
Salary Compared to Canada National Average Salary
- Sales Support Specialist in Kitchener, Ontario Salary
- vs
- Sales Support Specialist in Canada Salary
The Average Salary of Sales Support Specialist in Kitchener, Ontario is $43K/yr. This is -8% lower ($-4,053) compared to Canada national average salary of $47K/yr.
Salary Compared to Kitchener City Average Salary
- Sales Support Specialist in Kitchener, Ontario Salary
- vs
- Kitchener, Ontario City Average Salary
The Average Salary of Sales Support Specialist in Kitchener, Ontario is -22% lower (-12,656) than the average salary for the city of Kitchener, Ontario $55K/yr.
Sales Support Specialist job description
Job Title: Sales Support Specialist
Overview/Summary of the role:
The Sales Support Specialist is responsible for supporting the sales team and ensuring that the sales process runs smoothly. This includes handling customer inquiries, making product recommendations, compiling data for sales reports, preparing quotes and proposals, and providing general administrative support.
Responsibilities and Duties:
• Providing exceptional customer service and support to customers and the sales team
• Handling customer inquiries via phone, email, and chat, and providing accurate and timely responses
• Conducting product research to make informed recommendations to customers and the sales team
• Generating quotes and proposals for clients, following up on pending proposals, and preparing sales agreements
Sales Support Specialist interview questions
Interviewer: Good morning/afternoon, thank you for taking the time to interview for the Sales Support Specialist position. Can you tell me about your experience in sales support?
Candidate: Yes, I have worked as a sales support specialist for three years in a telecommunications company. In my role, I supported the sales team by handling customer inquiries, generating leads, and managing the sales pipeline.
Interviewer: How do you handle customer complaints or inquiries in your previous roles?
Candidate: I always make sure to actively listen to the customer and address their concerns in a timely manner. I also offer solutions to their problems and make sure to follow up to ensure their satisfaction.
Interviewer: Can you tell me about a time when you had to prioritize multiple tasks at once?
Candidate: At my previous job, I had a tight deadline for generating leads while also assisting the sales team with their contracts. To prioritize, I created a task list, delegated some tasks, and worked efficiently to complete each task within the given timeframe.