The SUBWAY brand is the symbol of the world's largest submarine sandwich chain, boasting over 44,000 locations globally. Renowned as the preferred destination for those craving quick, nutritious meals suitable for the entire family, we proudly serve our clientele across multiple locations in Lower Mainland area of BC. Currently, we are looking for a flexible, experienced, and enthusiastic Shift Supervisor for our Graveyard Shift to deliver outstanding customer service skills to our customers. Applicant should be eager to lead, have ownership in what they do, and be able to create smiles on the face of our customers. We want to hear from you if you know how to support a growing team while growing a business. Employer Information Company's Legal Name: JGJ Foods Ltd. Company's Operating Name: Subway Website: www.subway.com Business Address: 2323 Boundary Rd #110, Vancouver, BC V5M 4V8 Position Description Position: Shift Supervisor (Graveyard Shift) Type of employment: Full-Time; Permanent No of positions: 1 Anticipated Start date: As soon as possible Work Location: 2323 Boundary Rd #110, Vancouver, BC V5M 4V8 Salary and Benefits Salary: $34.62 per hour Graveyard shift is usually from 10 pm - 6 am Overtime and Vacation Pay Stable & full-time employment Work-life balance through the flexible and accommodating work environment Paid Meals; Career advancement opportunities Job Responsibilities · Responsible for the overall daily supervision and operation of assigned location, including staff management, food safety, guest services, sales, and food quality. · Facilitate team meetings to coordinate daily operations and communicate any relevant updates. Also, participate in management meetings to stay informed about company policies or changes. · Follow the company's policy and procedures, adhering to company standards to ensure all operations are in line with corporate expectations. · Ensure health and safety regulations are followed as per the company's standards, including maintaining the cleanliness and sanitation of the workplace. · Accountable for training and motivating staff and fostering a positive and efficient work environment. · Coordinate with other shift supervisors and management to ensure seamless transitions between shifts, maintaining operational continuity. · Estimate and order ingredients and supplies required for food preparation, controlling inventory by maintaining records of stock, repairs, sales, and wastage. · Address any maintenance or repair issues that arise during the shift, notifying the appropriate person as needed to ensure the ongoing functionality of the operation. · Resolve customer complaints and special requests in a timely, friendly, and professional manner, ensuring high-quality guest services. Job Requirements · Completion of a college program in food service administration, or hotel and restaurant management or 1 -2 years of experience in the food service sector. · Excellent written and oral communication skills. Additional skills we are looking for · To be driven and not afraid to take decisive action. · Good supervisory skills and a strong understanding of customer service are a must. · Ability to manage a team to achieve common goals. · Highly organized and efficient, working well under pressure. How to apply? You may send your resume to foodsjgj@gmail.com or apply in person at 2323 Boundary Rd #110, Vancouver, BC V5M 4V8. Please mention the job title and specify the job location in the subject line while applying for the position. Subway is dedicated to creating a workplace environment that celebrates diversity and promotes inclusivity. We actively encourage candidates from diverse backgrounds, including indigenous peoples, students, and underrepresented communities, to apply. We offer equal opportunities to everyone, regardless of race, ethnicity, gender, sexual orientation, religion, age, disability, or other characteristics. As a company, we embrace diversity to strengthen our workplace culture and serve customers and communities better. We are committed to creating an inclusive and equitable workplace for all.